Payroll & Customer Service Advisor
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £12.27 per hour |
| Hours: | Full time |
| Closing date: | 14 May 2025 |
| Location: | Sheffield, South Yorkshire, S1 2BJ |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH408395_1746637816 |
Summary
Temporary Payroll & Customer Service Advisor
Location: Sheffield
Start Date: ASAP (Subject to Clearance)
Temp 3-month contract with the possibility of extension
Pay Rate: £12.27 per hour
About the Role:
My client is looking for experienced Payroll Process Assistant's to join their team in Sheffield on a temporary basis.
You will play a crucial role in ensuring timely and accurate payments to staff, both weekly and monthly, working within a fast-paced and process-driven environment.
This is an excellent opportunity for someone with strong payroll knowledge, a keen eye for detail, and a commitment to maintaining confidentiality and accuracy in line with payroll legislation and organisational policies.
Key Responsibilities:
- Ensure all payroll input is processed within strict deadlines and meets audit requirements.
- Accurately process temporary and permanent payroll changes for allocated payrolls.
- Review and validate input by other clerks.
- Maintain staff records and ensure compliance with statutory and organisational payroll agreements.
- Support across Employment Services Hubs when required.
- Undertake additional tasks as appropriate to this level.
Essential Skills & Qualifications:
- Minimum 5 GCSEs (A-C) including English and Maths or equivalent
- Excellent communication and organisational skills
- Strong attention to detail and high data accuracy
- Proven ability to investigate and resolve complex pay queries
- Understanding of PAYE, National Insurance, and statutory deductions
- Ability to prioritise workload and respond flexibly to changing demands
- Team player with a professional and confidential approach to work
Desirable Skills:
- Previous payroll or finance experience
- NVQ Level 3 or equivalent in Payroll
- Understanding of payroll legislation and data protection
- Experience working with multi-customer payrolls
- Demonstrated initiative in process improvement
Working Pattern:
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Hybrid Working: Initially office-based, with hybrid (1 day/week in-office on Wednesdays) after the initial period
Training: No formal training is provided prior to starting; candidates must be confident in payroll processing from day one.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.