Service Co-ordinator
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £26,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 06 June 2025 |
| Location: | Kingswear, Dartmouth |
| Remote working: | On-site only |
| Company: | Web Recruit Ltd |
| Job type: | Permanent |
| Job reference: | JTAMQ1806/SK |
Summary
Service Co-ordinator
Kingswear, Devon
Are you a highly organised, outgoing individual with excellent customer service skills, strong computer literacy and attention to detail? Could you thrive within a fast-paced team in a professional environment?
We’re currently looking for a Service Co-ordinator to join us on a full-time basis. This is a brilliant opportunity for an individual with a great customer focus to join our team providing services for some of the most prestigious boats available.
Who will I be working for?
Darthaven Marina is located in the stunning South Hams countryside, surrounded by rolling hills and in a truly tranquil setting. Our impressive 270 berth marina and boatyard has grown over the past 30 years and we pride ourselves in the first-class service all our teams provide to our berth holders, visitors and customers.
What are the benefits?
- Salary of £26,000 - £30,000 dependent on experience
- Generous holiday entitlement
- Pension
- Branded company clothing
- Stunning working location
- On-site parking
Working in one of the South West’s most beautiful settings, you will have the chance to contribute to the day-to-day running of the service side of our stunning marina.
What will I be doing?
As a Service Co-ordinator, you will be a key point of contact for our customers to access our in-house boat-lifting, engineering, electrical and shipwright services along with third-party agencies who work on our site.
You will manage a wide range of duties, often with tight deadlines.
You will take instructions from customers and colleagues, by telephone, email, and in-person. In doing this, you will need to prompt for all relevant information, giving guidance to our customers as necessary with the support of our technical teams. You will also liaise with third parties carrying out work on our behalf.
You will raise works Instructions and produce estimates using Sage CRM, assign tasks to our teams, monitor progress of works all whilst keeping our customers informed in a professional manner throughout.
You will handle customer card payments including taking deposits.
What do I need?
To join us as a Service Co-ordinator, you’ll need:
- The ability to multi-task and prioritise in a busy office environment
- Excellent customer service skills
- Strong communication, time management and IT skills
- An enthusiastic, flexible attitude
Knowledge of the marine industry and/or technical terminology would be beneficial, but not essential.
Other organisations may call this role Service Advisor, Marine Administrator, Office Administrator, Admin Assistant, Secretary, Executive Assistant, Personal Assistant, Administrator, Customer Service Administrator, Office Co-ordinator, or Administration Assistant.
Webrecruit and Darthaven Marina are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Service Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Kingswear, Devon
Are you a highly organised, outgoing individual with excellent customer service skills, strong computer literacy and attention to detail? Could you thrive within a fast-paced team in a professional environment?
We’re currently looking for a Service Co-ordinator to join us on a full-time basis. This is a brilliant opportunity for an individual with a great customer focus to join our team providing services for some of the most prestigious boats available.
Who will I be working for?
Darthaven Marina is located in the stunning South Hams countryside, surrounded by rolling hills and in a truly tranquil setting. Our impressive 270 berth marina and boatyard has grown over the past 30 years and we pride ourselves in the first-class service all our teams provide to our berth holders, visitors and customers.
What are the benefits?
- Salary of £26,000 - £30,000 dependent on experience
- Generous holiday entitlement
- Pension
- Branded company clothing
- Stunning working location
- On-site parking
Working in one of the South West’s most beautiful settings, you will have the chance to contribute to the day-to-day running of the service side of our stunning marina.
What will I be doing?
As a Service Co-ordinator, you will be a key point of contact for our customers to access our in-house boat-lifting, engineering, electrical and shipwright services along with third-party agencies who work on our site.
You will manage a wide range of duties, often with tight deadlines.
You will take instructions from customers and colleagues, by telephone, email, and in-person. In doing this, you will need to prompt for all relevant information, giving guidance to our customers as necessary with the support of our technical teams. You will also liaise with third parties carrying out work on our behalf.
You will raise works Instructions and produce estimates using Sage CRM, assign tasks to our teams, monitor progress of works all whilst keeping our customers informed in a professional manner throughout.
You will handle customer card payments including taking deposits.
What do I need?
To join us as a Service Co-ordinator, you’ll need:
- The ability to multi-task and prioritise in a busy office environment
- Excellent customer service skills
- Strong communication, time management and IT skills
- An enthusiastic, flexible attitude
Knowledge of the marine industry and/or technical terminology would be beneficial, but not essential.
Other organisations may call this role Service Advisor, Marine Administrator, Office Administrator, Admin Assistant, Secretary, Executive Assistant, Personal Assistant, Administrator, Customer Service Administrator, Office Co-ordinator, or Administration Assistant.
Webrecruit and Darthaven Marina are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Service Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.