Trainee IT Support for CBUL
| Posting date: | 07 May 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 June 2025 |
| Location: | Mobile – covering Kent/Sussex and Hampshire |
| Remote working: | Fully remote |
| Company: | J Browne Construction |
| Job type: | Permanent |
| Job reference: |
Summary
Liaising with: All staff
Hours of work: 45 hours per week
Department: IT
Location: Mobile – covering Kent/Sussex and Hampshire
Key Competencies
Personal Attributes
• Can communicate in a clear, professional and effective manner
• Is able to follow instructions and is a quick learner
• Be flexible, adaptable and a natural team player
• Possess a positive ‘can do’ attitude and share our commitment to outstanding customer service.
Experience Required
• Hold a clean UK driving licence
• Proficient in the use of a smartphone
• Basic IT skills (MS Word, Excel and Outlook an advantage)
• Good communication skills
• Strong administration skills
Role Purpose
We are seeking a Trainee IT Support Specialist to join our team and help us maintain our high standards
of service and support to field and office users across Kent/Sussex/Hampshire
Role Summary
• Provide technical support and troubleshooting for hardware, software, and network issues.
• Respond to and resolve IT support requests via phone, email, and in-person.
• Install, configure, and maintain computer systems and software applications.
• Assist with the setup and maintenance of network infrastructure.
• Perform regular system updates and backups.
• Document and track support requests and resolutions.
• Collaborate to improve processes and systems.
• Educate and train users on best practices and new technologies.
• Carry out any other duties appropriate to this post
Full Training will be provided
Hours of work: 45 hours per week
Department: IT
Location: Mobile – covering Kent/Sussex and Hampshire
Key Competencies
Personal Attributes
• Can communicate in a clear, professional and effective manner
• Is able to follow instructions and is a quick learner
• Be flexible, adaptable and a natural team player
• Possess a positive ‘can do’ attitude and share our commitment to outstanding customer service.
Experience Required
• Hold a clean UK driving licence
• Proficient in the use of a smartphone
• Basic IT skills (MS Word, Excel and Outlook an advantage)
• Good communication skills
• Strong administration skills
Role Purpose
We are seeking a Trainee IT Support Specialist to join our team and help us maintain our high standards
of service and support to field and office users across Kent/Sussex/Hampshire
Role Summary
• Provide technical support and troubleshooting for hardware, software, and network issues.
• Respond to and resolve IT support requests via phone, email, and in-person.
• Install, configure, and maintain computer systems and software applications.
• Assist with the setup and maintenance of network infrastructure.
• Perform regular system updates and backups.
• Document and track support requests and resolutions.
• Collaborate to improve processes and systems.
• Educate and train users on best practices and new technologies.
• Carry out any other duties appropriate to this post
Full Training will be provided
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.