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Visitor Experience Officer

Job details
Posting date: 07 May 2025
Salary: £24,027 to £25,183 per year
Hours: Full time
Closing date: 21 May 2025
Location: Lincoln
Remote working: On-site only
Company: Lincolnshire County Council
Job type: Permanent
Job reference:

Summary

An exciting opportunity has arisen for an enthusiastic and highly motivated individual to join our team of Visitor Experience Officers at The Museum of Lincolnshire Life. The Museum has a great programme of events and exhibitions throughout the year which celebrates Lincolnshire’s proud social history.

As a Visitor Experience Officer, you'll be involved the delivery of frontline operational services at the Museum, for example: working in the shop and reception area, assisting customers during their visit and ensuring the site is a welcoming, safe, clean and attractive environment.

Get involved in bringing the past to life through our exciting living history events and hands-on craft activities—where creativity and storytelling come together. You'll also have the chance to get hands-on with shaping and delivering exhibitions, as well as contributing your creativity to our much-loved social media channels. This role offers variety and the chance to make a real impact. It does require flexibility, including some evening and weekend work, and you’ll also take on keyholder responsibilities as a valued member of the team.

If you’re ready to bring history to life we’d love to hear from you.

About Our Offer
Along with a competitive salary we are offering:

“Green book” Local Government terms and conditions
Access to Local Government Pension scheme (contribution rate of approx. 24%)
Comprehensive benefits package including salary sacrifice for cars, cycles, plus excellent discount schemes
37 hour working week (as full time) including flexible and hybrid working
A generous leave entitlement with a minimum of 28 days plus bank holidays and the option to buy more
Free financial wellbeing advice
Further details can be found here: Rewards and benefits – Lincolnshire County Council

If this sounds like the role for you, then please read through the full Job Description, before clicking apply! If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to www.lincolnshire.gov.uk.

Applications will close on 21/05/25 and interviews will take place WC 02/06/25

For a confidential and informal discussion about the role please contact:

Steve Dunk via email steve.dunk@lincolnshire.gov.uk

Best of luck with your application

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.