Credit Controller
Posting date: | 07 May 2025 |
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Salary: | £29,970.00 to £36,483.00 per year |
Additional salary information: | £29970.00 - £36483.00 a year |
Hours: | Full time |
Closing date: | 18 May 2025 |
Location: | Reading, RG1 5UZ |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9193-25-0395 |
Summary
The post holder will display the agreed behaviors of the directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust. The key purpose of this role is to deliver a 'world class' service to the Trust and the post holder will be expected to deliver this level of service through personal conduct , personal responsibility and the following key characteristics:- Aligned with business needs. The directorate takes its tone and direction from the business needs of the organisation. Right first time. It focuses on the elimination of waste and unproductive time that occurs as a result of not getting matters right first time. High customer satisfaction. This refers to both internal and external customers and emphasises the need to understand and meet customers requirements such that they are comfortable working with the directorate. Well established metrics. Performance needs to be measured to enable weak spots to be identified and worked upon. Cost effective. A world class infrastructure offers service at competitive rates and has well documented costs of service. Lean processes. Promoting and implementing lean processes in the Directorate and the Trust Personal responsibility. Demonstrates the highest standards of professionalism and ethical behavior in all commercial dealings. Provides assistance to patients / clients / relatives in the course of any incidental contact.