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General Medical Administrator
| Posting date: | 06 May 2025 |
|---|---|
| Salary: | £12.21 to £12.94 per hour |
| Additional salary information: | £12.21 - £12.94 an hour |
| Hours: | Full time |
| Closing date: | 31 May 2025 |
| Location: | Sandbach, CW11 1EQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2297-25-0003 |
Summary
The following are core responsibilities of a General Medical Administrator covering the Reception and Medical Secretary role, there may be on occasion a requirement to carry out other tasks; this will be dependant on factors such as workload and staffing levels. Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently Action incoming emails when necessary Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team Carry out system searches as requested Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Deal with insurance and medical reports within specified guidelines, and liaising with outside organisations and patients appropriately. Communicate verbally with patients, other agencies, other members of the Primary and Secondary Healthcare Teams, and practice staff, receiving and relaying messages in a courteous and efficient manner, deciding upon the appropriate course of action. Maintain up to date skills and knowledge, and an awareness of patient-led service issues. Plan and prioritise office workload, take appropriate steps to manage incoming and outgoing requests according to agreed timescales and deadlines. Listening to dictated referrals and completing medical referral letters on behalf of clinicians.