Project Support Officer - Veteran Friendly Framework
| Posting date: | 06 May 2025 |
|---|---|
| Salary: | £28,000 per year |
| Hours: | Full time |
| Closing date: | 05 June 2025 |
| Location: | TW12 2NP |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Royal Star & Garter |
| Job type: | Contract |
| Job reference: |
Summary
Royal Star & Garter (RSG), Royal British Legion (RBL) and the Veterans Covenant Healthcare Alliance (VCHA) are working in partnership to develop a Veteran Friendly Framework (VFF) for residential care and nursing homes, as the next developmental phase of the VCHA Veteran Aware programme for NHS and independent healthcare providers.
This is an exciting opportunity to help us deliver an innovative new national project to support veterans and their partners living in residential care homes.
We are looking for a confident, compassionate person to help us deliver this project, which will include working with care providers, national associations, local government, and the NHS.
By supporting the project through the regional rollout and delivery of the framework, you will be an integral part of creating a national programme that will benefit the Armed Forces community living in residential care settings for years to come.
Military service is a key element of a person’s history, it shapes their views, their life experiences, and can have a significant impact on both their physical and mental health. We are looking for a dynamic individual to join our team, who is passionate, driven and committed to working with and supporting the Armed Forces community living in social care settings.
You should have excellent communication and engagement skills, and be a real team player, who is flexible and reliable. You should be self-motivated, with a positive “can do” attitude, able to motivate others, embrace change and service improvements, and have the desire to be part of the delivery of this person-centred high quality programme.
Key responsibilities:
Deliver on the VFF project plan and milestones, and report regularly against agreed performance indicators and targets; responsible for a high standard of work supporting the delivery of the programme on time, to appropriate quality standards, and in a cost-effective manner.
Identify and contact care homes and groups of care providers to engage with the VFF programme; maintain the programme’s contact database; and act as a contact point for enquiring and accredited organisations, providing guidance, support and training as required.
Identify best practice to be shared across the programme.
Coordinate the delivery of Armed Forces awareness training across the social care sector including coordinating speakers, presentations etc. for events if required.
Work with stakeholders and build rapport with local/regional statutory services for Armed Forces personnel and their families.
Maintain partners’ brand identities and ensure they are utilised effectively.
Work with partners’ media and communication teams to promote the VFF programme.
Support the Programme Lead on the overall delivery and evaluation of the programme, including attending meetings and taking minutes/notes as needed.
Any other reasonable management request.
Key relationships:
·VFF Project Lead
·Local authorities
·Care home staff/management teams
·Local/regional statutory services for the Armed Forces community
·Any other support services identified during the programme delivery
·Marketing & Communications team at Royal Star & Garter
Working pattern
Full-time (35 hours per week, ability to compress over 4.5 days). This role will be home based but will require flexible working in terms of location and pattern. Occasional evening and weekend work will be required.
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do supporting veterans & their partners in leading happy and fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Care with courage: We are not afraid to do what is right and what is needed
This is an exciting opportunity to help us deliver an innovative new national project to support veterans and their partners living in residential care homes.
We are looking for a confident, compassionate person to help us deliver this project, which will include working with care providers, national associations, local government, and the NHS.
By supporting the project through the regional rollout and delivery of the framework, you will be an integral part of creating a national programme that will benefit the Armed Forces community living in residential care settings for years to come.
Military service is a key element of a person’s history, it shapes their views, their life experiences, and can have a significant impact on both their physical and mental health. We are looking for a dynamic individual to join our team, who is passionate, driven and committed to working with and supporting the Armed Forces community living in social care settings.
You should have excellent communication and engagement skills, and be a real team player, who is flexible and reliable. You should be self-motivated, with a positive “can do” attitude, able to motivate others, embrace change and service improvements, and have the desire to be part of the delivery of this person-centred high quality programme.
Key responsibilities:
Deliver on the VFF project plan and milestones, and report regularly against agreed performance indicators and targets; responsible for a high standard of work supporting the delivery of the programme on time, to appropriate quality standards, and in a cost-effective manner.
Identify and contact care homes and groups of care providers to engage with the VFF programme; maintain the programme’s contact database; and act as a contact point for enquiring and accredited organisations, providing guidance, support and training as required.
Identify best practice to be shared across the programme.
Coordinate the delivery of Armed Forces awareness training across the social care sector including coordinating speakers, presentations etc. for events if required.
Work with stakeholders and build rapport with local/regional statutory services for Armed Forces personnel and their families.
Maintain partners’ brand identities and ensure they are utilised effectively.
Work with partners’ media and communication teams to promote the VFF programme.
Support the Programme Lead on the overall delivery and evaluation of the programme, including attending meetings and taking minutes/notes as needed.
Any other reasonable management request.
Key relationships:
·VFF Project Lead
·Local authorities
·Care home staff/management teams
·Local/regional statutory services for the Armed Forces community
·Any other support services identified during the programme delivery
·Marketing & Communications team at Royal Star & Garter
Working pattern
Full-time (35 hours per week, ability to compress over 4.5 days). This role will be home based but will require flexible working in terms of location and pattern. Occasional evening and weekend work will be required.
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do supporting veterans & their partners in leading happy and fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Care with courage: We are not afraid to do what is right and what is needed