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Ward Clerk
| Posting date: | 02 May 2025 |
|---|---|
| Salary: | £24,169.00 per year |
| Additional salary information: | £24169.00 a year |
| Hours: | Full time |
| Closing date: | 12 May 2025 |
| Location: | Bedford, MK42 9DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-25-0517 |
Summary
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. 1. Covering a range of shift patterns, wards and sites as required by the service, ward clerks will provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled. 2. Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives. 3. All ward clerks will be expected to prioritise their work load effectively to meet the demands of the role. 4. As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic,are maintained and appropriate action is taken in a timely manner. 5. Provides a front door meet and greet service, answers the telephone and deals with enquiries from hospital staff and the public concerning admission, transfer and discharge of patients. Ensuring correct information is made available, recorded or passed on to the relevant patient ormember of staff.