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WBFL Community Connector- North Hub (Stanley)

Job details
Posting date: 02 May 2025
Salary: £26,532 per year
Hours: Full time
Closing date: 26 May 2025
Location: Stanley, County Durham
Remote working: On-site only
Company: Pioneering Care Partnership
Job type: Permanent
Job reference:

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Summary

Job Purpose

The post holder will liaise with a variety of partners, community and voluntary organisations across the PCN area to develop a strong relationship network and promoting the wider programme.
Excellent communication skills and local knowledge are essential in order to engage and work with members of the public. Willingness to undertake mandatory and role specific training within a specified timescale will also be essential.
The post holder will attend the County Durham Link Worker network events and will also attend other regional network events where appropriate.

• To carry out service evaluations in line with the project plan and learning from best practice.

• To develop new services / activities for the community based on identified need.

• To promote and deliver health and wellbeing programmes to individuals and groups to support the delivery aims of the programme.

• To ensure appropriate information and resources are available for staff and members of the public in order for individuals to make the correct choices to aid them with changes to their behaviour that have a positive impact on their health.

• To represent the service at key partner/ community group meetings and work closely with the team to implement key actions and feedback.

Job Description

• To support the Wellbeing for Life Locality Coordinator and Adult Wellbeing Services Programme Manager in the development and implementation of the service specifically, but not exclusively, within their assigned PCN area.
• To line manage staff and mentor volunteers based on identified competencies required to deliver the client journey
• To support staff in the development and management of their caseloads, providing support and quality monitoring to all aspects of their roles
• To support staff to develop new activities / groups for the community based on identified health need.
• Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on ‘what matters to me’.
• Support clients on a 121 and group basis, both face to face and using digital platforms, including social media and video content, to support them through behaviour and lifestyle change by developing step change action plans and referring to relevant specialist services.
• To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
• To work closely with the Community Wellbeing Hub and Volunteer Officers to support Wellbeing Hubs and volunteers within their area
• Alongside other members of the Adult Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
• To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals.
• To signpost or refer individual clients to a range of health improvement lifestyle intervention, primary and secondary care services and voluntary and community support.
• To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.
• To apply solution focused problem solving to deal with the wider determinants of health and lifestyle issues including healthy eating, physical activity, smoking and alcohol.
• To work with the team and partners to apply asset based community development techniques and undertake research to support access to appropriate services.
• To demonstrate innovative and creative practice to engage with vulnerable/disadvantaged groups and utilise support from the volunteers in engaging with communities
• To promote the micro grant programme assisting with form completion and setting up of local grant panels.
• To be responsible for data management of clients including inputting information onto databases and creating reports.
• To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme.
• There is a requirement to work flexibly including some weekends and evenings depending on service need.
• To audit and maintain resources, stock and equipment levels.
• To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.
• To undertake any training and development deemed appropriate by your line manager.
• To promote activities, including managing events and publicity campaigns.

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with their line manager.

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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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