Apprenticeship Administrator
| Posting date: | 02 May 2025 |
|---|---|
| Salary: | £25,183 to £26,409 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 18 May 2025 |
| Location: | Stafford, ST16 2DH |
| Company: | Staffordshire County Council |
| Job type: | Permanent |
| Job reference: | staffscc/TP/20/3184 |
Summary
This role will be the backbone of our Apprenticeship team within Talent and Resourcing. You'll be supporting the Senior Advisor and Apprenticeship Advisor to create and run an amazing apprenticeship program here at the council that helps apprentices to start their career journey and succeed.
This is your chance to be part of something new and exciting, helping us to develop our early careers offer by keeping things running smoothly in our systems, supporting the team with data and insight and generally being planned and organised.
You'll be part of our wider People Services team. In People Services we lead the way in making Staffordshire a great place to work by handling everything from helping staff grow their skills, creating a safe and positive workplace, and supporting employees.
Our People Strategy focuses on four key pillars:
- Keeping and attracting talented people;
- Promoting a positive working environment;
- Developing skills for now and the future, and
- Developing leaders for now and the future.
It's all about shaping the right culture, support and skills to make a real difference for Staffordshire’s communities.
Main ResponsibilitiesIn this role you'll be responsible for the administration and coordination of our apprenticeship programmes, ensuring a seamless process for both apprentices and managers. In particular you will:
Look after the full journey of apprentices, from helping to process recruitment within our Applicant Tracking System, to their onboarding and ongoing support.
Keep all apprenticeship records updated and compliant with UK standards on the Digital Apprenticeship Service System.
Handle phone and email queries, making sure they're responded to efficiently and professionally and where needed passing these on to the Advisor.
Be the main point of contact for apprentices, managers, and training providers, ensuring clear communication.
Track apprentices’ progress, prepare reports, and keep stakeholders informed through the apprenticeship system.
Provide accurate data and reports to support workforce planning and decisions.
Support apprentices throughout their program, resolving any issues quickly.
Help with financial tasks like raising purchase orders, following financial regulations.
Assist with apprenticeship events and workshops, from planning to providing information.
Offer administrative support to the Talent and Resourcing team to help wider recruitment activity to run smoothly.
Act as an ambassador for early careers and apprenticeships championing apprenticeship success and growth.
To be successful in this role you'll need to:
- Educated to GCSE level (or equivalent qualification) or equivalent experience working in an administrative role.
- Experience of providing effective and efficient administrative support
- Significant experience in using IT and Digital Systems
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Good planning and organising skills with the ability to deal with lots of different requests from different routes such as email, telephone calls, teams messaging
- Effective communication and interpersonal skills.
- Numerical skills to be able to keep track of levy funds in our digital systems and also in excel reporting
- Experience of working constructively with others, building effective working relationships
“We’re happy to talk flexible working”
For more information please review the job description and person specification attached to this advert or to ask any questions please contact Laura Chetta, Talent and Resourcing Manager at laura.chetta@staffordshire.gov.uk
Stages for this recruitment: Application with supporting statement | Automated video interview (if a high volume of application are received) | Interview to include a 10 minute work related task during week beginning 2 June 2025.
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County CouncilWe are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Proud member of the Disability Confident employer scheme