Administrative Officer
| Posting date: | 02 May 2025 |
|---|---|
| Salary: | £26,942 to £29,959 per year |
| Hours: | Full time |
| Closing date: | 30 May 2025 |
| Location: | Southampton, Hampshire |
| Remote working: | On-site only |
| Company: | University of Southampton |
| Job type: | Permanent |
| Job reference: | 3087625LH |
Summary
USAIS – Clinic Administrative Officer
Join our dedicated and compassionate team at the University of Southampton Auditory Implant Service (USAIS). We provide vital services for severely and profoundly deaf individuals across the south of England and the Channel Islands.
About the role & Responsibilities:
You will be working with the Assistant Manager for the Medical Secretaries & Clinic Admin Staff, and within the wider team to ensure effective management of USAIS patients through the appropriate clinical pathway.
To provide comprehensive, effective and efficient administrative and operational support to all USAIS staff.
What you will do:
Perform a range of administrative, customer service and/or support activities, including the use of a specialised Patient Administration System & NHS Supply Chain.
Be deployed flexibly to maintain service continuity and apply an in-depth knowledge of a range of specialised, established systems, processes, and equipment to effectively complete tasks related to the patient pathway.
Progress and resolve a range of enquiries of varying complexity from patients, carers and hospitals and other USAIS stakeholders
Manipulate, analyse and/or evaluate standard information or data and work collaboratively and communicate effectively with the multi-disciplinary team
What You'll Bring:
Relevant work experience within an administrative or customer support role, preferably in a healthcare setting or clinical environment.
Excellent communication skills, ability to work independently and within a busy team.
Excellent attention to detail, record keeping skills and maintenance of confidentiality for all data & patient information.
Working at UoS:
We value equality, diversity, and inclusion, ensuring a supportive and inclusive environment.
Enjoy a generous holiday allowance and additional university closure days.
We support flexible working arrangements.
For more information about USAIS, visit our website.
Informal Enquiries: Contact Cath Grimer 02380 593522 or e-mail c.grimer@soton.ac.uk
We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
Join our dedicated and compassionate team at the University of Southampton Auditory Implant Service (USAIS). We provide vital services for severely and profoundly deaf individuals across the south of England and the Channel Islands.
About the role & Responsibilities:
You will be working with the Assistant Manager for the Medical Secretaries & Clinic Admin Staff, and within the wider team to ensure effective management of USAIS patients through the appropriate clinical pathway.
To provide comprehensive, effective and efficient administrative and operational support to all USAIS staff.
What you will do:
Perform a range of administrative, customer service and/or support activities, including the use of a specialised Patient Administration System & NHS Supply Chain.
Be deployed flexibly to maintain service continuity and apply an in-depth knowledge of a range of specialised, established systems, processes, and equipment to effectively complete tasks related to the patient pathway.
Progress and resolve a range of enquiries of varying complexity from patients, carers and hospitals and other USAIS stakeholders
Manipulate, analyse and/or evaluate standard information or data and work collaboratively and communicate effectively with the multi-disciplinary team
What You'll Bring:
Relevant work experience within an administrative or customer support role, preferably in a healthcare setting or clinical environment.
Excellent communication skills, ability to work independently and within a busy team.
Excellent attention to detail, record keeping skills and maintenance of confidentiality for all data & patient information.
Working at UoS:
We value equality, diversity, and inclusion, ensuring a supportive and inclusive environment.
Enjoy a generous holiday allowance and additional university closure days.
We support flexible working arrangements.
For more information about USAIS, visit our website.
Informal Enquiries: Contact Cath Grimer 02380 593522 or e-mail c.grimer@soton.ac.uk
We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.