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Guarding Services & Estates Security Support Coordinator

Job details
Posting date: 02 May 2025
Salary: £37,497 to £38,373 per year
Hours: Full time
Closing date: 18 May 2025
Location: Newcastle-upon-Tyne
Company: Government Recruitment Service
Job type: Permanent
Job reference: 403452/6

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Summary

For jobs located in Wales, the ability to speak Welsh is desirable.

From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Government’s largest department.

People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential.

DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better – helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR.

The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them.

Our ambition is to:

  • Transition to a smaller, more affordable, and adaptable estate
  • Invest in improving DWP’s buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works
  • Meet our agreed Government Greening Commitments - creating a culture where sustainability is embedded
  • Expertly deliver cost effective services
  • Create a professional working culture that is best in class across the Government Property world.

There is no better time to join us as we transform our estate and make our buildings fit for the future.

This key role is based within DWP’s Estates Function part of the Corporate Transformation Group. Working within the Service Delivery Security team you will work closely with the Security Supplier G4S, Integrator partner Sodexo and other DWP stakeholders to provide expertise in providing a safe and secure environment across the estate.

Estates Security Support Coordinator (2 posts) & Guarding Services Coordinator (2 posts)

Government Property Profession Career Framework (Link)

This role sits within the following:

  • Job Family – Workplace & FM
  • Core Role – Workplace Management
  • Level - Practitioner

While you may be asked your role preference at interview postings will be made on the basis your skills and experience which best fit the role.

Key accountabilities

  • Support G7 Leads and SEO Managers across the portfolio of current security initiatives
  • Remain alert to emerging issues and trends which might impact your work area, identifying and reporting risks and resolving issues efficiently
  • Analysing and using a range of relevant, credible information from internal and external sources to support decisions
  • Support in the development, implementation, and maintenance of DWP Estates business requirements for the security of the existing estate, collaborating with the operational business, Enterprise Security Risk Management and Security and Resilience stakeholders to ensure delivery of professional excellence
  • Ensure plans and activities reflect wider strategic priorities and support senior managers to influence future strategies
  • Work with stakeholders and DWP Supply Chain partners to ensure that security related workstreams have appropriate governance
  • Managing requests for service/information that are made to the Estates, Service Delivery Team
  • Representation within various forums to provide input into projected initiatives/projects
  • Championing and communicating new initiatives impacting on the Estates Field Team and DWP Operational Team.
  • To produce and provide detailed programme reports to stakeholders outlining progress against targets, identifying solutions to mitigate the risk of delay
  • Foster a one team approach to managing security amongst DWP stakeholders to ensure a security focussed environment.
  • Provide assurance and performance around Guarding Services including completing Security Guarding Risk Assessments and review of Patrol and Response performance.
  • Conduct Security Incident investigations arising from security incidents, supplier complaints and enquiries regarding guarding and non-electronic security measures.
  • Holding security reviews of DWP based new acquisitions and liaising with stakeholders to provide security advice.
  • Conducting site security visits to identify areas of non-compliance, against physical security policies and to provide detailed written reports and MI to the Department.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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