P.A./Medical Secretary
| Posting date: | 30 April 2025 |
|---|---|
| Salary: | £26,530.00 per year |
| Additional salary information: | £26530.00 a year |
| Hours: | Full time |
| Closing date: | 05 May 2025 |
| Location: | Westcliff-on-Sea, SS0 0RY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9390-25-0964 |
Summary
To provide a full secretarial service to the Clinician/s, including audio typing/transcription or processing of clinical letters (some of a distressing nature), reports and other relevant clinical records, ensuring that quality standards are met. To ensure that all patient correspondence relating to outpatient clinics and inpatient admissions is produced accurately and sent out to receiving parties within the agreed timescales. To act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GPs, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls. To act as first respondent when dealing with enquiries/issues/complaints from patients, G.P.s etc. to ensure satisfactory outcome. When required, to deal with private patients, overseas visitors and fellow colleagues in accordance with the working methods of the relevant consultant(s) and Trust procedures. Deal with all correspondence appropriately and safely using local and Trust policy (GDPR