Healthcare Assistant (HCA)

Posting date:	30 April 2025
Salary:	£12.95 per hour
Additional salary information:	£12.95 an hour
Hours:	Full time
Closing date:	20 May 2025
Location:	Yeovil, BA21 3TL
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A4839-25-0004

Summary

JOB SUMMARY Working under the direct supervision of the PCN Clinical Lead / PCN Manager and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the Primary Care Network and practice clinical teams in the provision and delivery of prescribed programmes of patient care. 2. Main Duties and Responsibilities ECG recording To undertake Doppler testing Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases FeNo breath tests Urinalysis MSU, ACR in accordance with practice policy Weight Management Chaperoning duties Processing and management of laboratory samples requested by GPs/Nurses Administer influenza and other vaccines according to PSD, following training Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Assist with recall systems Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services Maintain health promotion information in waiting room designated for patient education Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified to infection control lead Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Mandatory training will include resuscitation, child protection, adult safeguarding, fire and emergency procedures Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Attend and participate in Continuing Professional Development practice clinical meetings and practice meetings as required. Participate in EPC and attend huddles as requested. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Participate in any research projects with the practice as requested Actively engage in the development of new working models and promote to colleagues Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Record accurate comprehensive notes of all consultations and encounters on patients computerised records using templates where applicable Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Check tasks and emails daily and respond in a timely manner Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate