Ward B18 - Ward Clerk | East Lancashire Hospitals NHS Trust
| Posting date: | 30 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,169 per annum |
| Hours: | Full time |
| Closing date: | 30 May 2025 |
| Location: | Blackburn, BB2 3HH |
| Company: | East Lancashire Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 7056768/435-MEC-028-25 |
Summary
We are looking to recruit a keen and enthusiastic Ward Clerk to join our dynamic team on B18 Digestive disease unit at the Royal Blackburn Teaching Hospital.
We are 26 bedded fast-paced unit specialising in complex digestive disease and general medical conditions. We work to provide seamless care for our patients and their families. We always promote to act in a manner that upholds the Trust values working as part of the ward team to ensure that patients and relatives receive Safe, Personal & Effective care.
• Reception duties to advise and direct all patients and visitors to the department.
• Open and distribute mail to relevant areas.
• General office duties e.g., filing, photocopying, faxing
• Ordering and maintenance of stationary stock levels
• Receive and sign for all deliveries to the department and inform relevant personnel.
• Answer internal and external telephone enquiries and redirect messages to appropriate personnel. This includes dealing with sensitive and confidential information and distressed clients / clients with special needs on a regular basis.
• Checks and enters patient details onto hospital system.
• Input patient details into electronic systems and print off reports as required.
• Copy typing for senior nursing staff as requested.
• Liaise with medical records/Waiting List office/Consultants/ GP’s / X-ray etc.
• Ensure patients on the Unit, checking details/ patient information for accuracy as required.
• Pleasantly greet patients, relatives and visitors to the Unit, including clients with special needs
• Compilation of admission packs and patient folders/chartsExchange information with patients, relatives and staff on admission, transfer and discharge including distressed clients, clients with cultural/language differences and clients with special needs.
At East Lancashire Hospital NHS trust our vision is to be widely recognised for providing safe, personal, and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
• prioritizing work and solving problems relating to medical records.
• Liaising with Senior Nurse on a regular basis.
• To assist other clerical staff at all units within the directorate as requested by the matron/operational manager or unit manager, including during annual leave and absence etc.
• Work flexibly in order to ensure the needs of the service are met, including flexing hours during annual leave and absence etc.
• Return notes to relevant secretary / medical records.
• Advise patients / relatives on how to make a complaint and re direct to senior nurse.
• Make clinic appointments as necessary.
• Liaise with ambulance control and book patient transport as necessary.
NB: This list is not exhaustive and successful candidates may be expected to amend their duties dependant on service need.
This advert closes on Wednesday 14 May 2025