Clinical Support Worker | Norfolk Community Health and Care NHS Trust
| Posting date: | 28 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,625 - £25,674 pa pro rata |
| Hours: | Part time |
| Closing date: | 30 May 2025 |
| Location: | North Walsham, NR28 9AP |
| Company: | Norfolk Community Health and Care NHS Trust |
| Job type: | Permanent |
| Job reference: | 7166563/839-7166563-AB |
Summary
North Walsham ward delivers quality, patient centred care within our 24 bedded unit, providing rehabilitation to a group of patients with varying complexities of needs. We accept adult patients of all ages who have rehabilitation needs. Our patients come to us following medical, surgical or orthopaedic treatment, sometimes directly from their homes.
Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.
The post involves rotation between day/night duties, full/ part time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.
Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
1. Implement care for patients on the as defined by the individualised care plan.
2. Provide a high standard of direct care for patients.
3. To work in a collaborative manner with all other staff working within the unit
4. To carry out direct patient care
5. To establish relationships with patients, family and friends that helps them to express their needs.
6. Communicate relevant information regarding the needs of patients, family and friends.
7. To document and sign all care interventions provided.
8. To be involved in the induction and mentoring of new staff where applicable.
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an Outstanding rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.
Main Duties & Responsibilities
• To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
• To carry out duties as specified within the trust’s Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)
• To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition.
• To support patient’s emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities
• To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
• To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
• To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
• Provide and deliver a high standard of individualised personal nursing care.
• To keep the clinical area clean and tidy maintaining a safe environment
• To adhere to trust infection control procedures.
• To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.
• To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.
• To support relatives under the guidance of a RN.
• To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)
Management/ Organisational Responsibilities
• Ensure effective and efficient use of all ward/department resources.
• Provide leadership to all members of the ward, promoting effective team work.
• Be responsible for monitoring staffing levels and the skill mix to ensure that this is appropriate to meet the needs of patients, and taking initial action to rectify any identified deficits through ward manager/modern matron.
• Maintain a positive approach to achievement within the team.
• Ensure adequate provision and maintenance of equipment.
• Assist with the induction of new staff and students, acting as a mentor.
• Act as a role model giving guidance and support to other staff and students.
• Participate in problem solving related to work organisation.
• To ensure that patients and carers are aware of their current and ongoing health needs.
• To participate and promote clinical supervision.
This advert closes on Sunday 11 May 2025
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