Dewislen

SAS Administrator

Manylion swydd
Dyddiad hysbysebu: 29 Ebrill 2025
Cyflog: £12.21 yr awr
Gwybodaeth ychwanegol am y cyflog: £12.21 an hour
Oriau: Llawn Amser
Dyddiad cau: 13 Mai 2025
Lleoliad: Barnstaple, EX32 8HY
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: A2381-25-0012QMC

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Crynodeb

Job responsibilities: Patient Interaction and Support for the SAS Service: Appointment booking: Efficiently manage appointment scheduling using the practices systems; adjust schedules as needed to accommodate patient needs and maximise resource utilisation. Telephone Enquiries: Handle incoming calls, provide information to callers, take messages, or redirect calls to appropriate staff members. Administrative Responsibilities: Patient Records Management: Maintain and update patient records with accuracy. Ensure all patient interactions and transactions are logged promptly and comply with legal and privacy requirements. Summarising: Summarisation of medical records as required. Any other administrative work as required. Communication and Coordination: Healthcare Provider Liaison: Act as a liaison between patients and healthcare providers. Ensure that communication is clear and that patients understand their schedules, treatment plans, and any preparatory steps for appointments. Resource Navigation: Guide patients to access various healthcare resources available to them, including special clinics, educational sessions, and community services. Patient Follow-Up: Conduct follow-ups with patients regarding future appointments, treatment plans, and healthcare management strategies. Quality Improvement: Service Enhancement Initiatives: Participate in initiatives aimed at enhancing patient satisfaction and improving service delivery effectiveness. Professional Development: Training Participation: Engage in ongoing training to enhance skills related to patient care, technology use, communication, and administrative management. Knowledge Upgrading: Stay updated on new healthcare regulations, insurance policies, and patient care technologies to continually improve service quality. Miscellaneous: The Practice recognises that the role above is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

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