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Early Help Coordinator

Job details
Posting date: 29 April 2025
Salary: £37,068 to £43,299 per year
Hours: Full time
Closing date: 11 May 2025
Location: Sutton, London
Remote working: Hybrid - work remotely up to 2 days per week
Company: London Borough of Sutton
Job type: Permanent
Job reference: 3503

Summary

The role is integral to the development of Targeted Early Help in Sutton. It's purpose is to promote and build relationships with partners in the Early Help System in Sutton. You will oversee successful delivery and developments in the community and Family Hubs.

From strong relationships with partners to ensure we are able to work together to achieve positive outcomes for families

Have a presence at the Family Hubs in Sutton to support development and referrals into the Targeted Early Help Service

Triage referrals through the front door for Targeted Early Help Service, this includes talking to families and referring agencies to apply appropriate threshold decisions in order to make appropriate recommendations

Promote the Helping Early panel to all agencies in Sutton and ensure the smooth running of each panel, this will include retaining clear records from each panel

Each day you find yourself talking to different agencies, families and team members to develop the service and consider what may be best for families

About you

We are looking for someone who enjoys networking and building positive relationships with services working with Young People. You will need to understand what positive outcomes look like for families, children and young people alongside a good understanding or Early Help Systems.

We need you to be curious as this role will use databases and information to present evidence that positive outcomes have been achieved as a result of work across the Early Help partnership.

You will support development and promotion of the Targeted Early Help Service and so need to be innovative and creative in your approach. You must be confident in talking to partners to understand their needs in order to form strong working relationships.

This role will involve holding some sensitive and challenging conversations with families and so you must have good listening skills and an empathetic approach.

About Us
The Targeted Early Help Service works intensively with families to prevent their level of need increasing to the point where they required a statutory response from Children's Social Care.

We work in a multi agency context as the lead professional completing assessments and leading on plans to address identified needs.

Referrals for this service are received via Children's Social front door and come from any professional agency working in Sutton.

Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.

Employees have access to a wide range of benefits, some of which include:

Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)
Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year
Three volunteering days per year in Sutton
Comprehensive learning and development programme
Local and national discounts for shopping, eating out and leisure activities
Interest free season ticket loans
Local Government Pension Scheme
Car parking scheme
Bicycle loan facilities and cycle to work scheme
Zip car scheme
Free eye tests and contribution towards glasses
Confidential wellbeing and counselling support
Subsidised gym membership