IT Officer (Field Support)
| Posting date: | 29 April 2025 |
|---|---|
| Salary: | £33,366.00 to £37,938.00 per year |
| Hours: | Full time |
| Closing date: | 13 May 2025 |
| Location: | Halifax, West Yorkshire |
| Remote working: | On-site only |
| Company: | Calderdale Council |
| Job type: | Permanent |
| Job reference: | CC385 |
Summary
We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Support Officers. The main duties of the role are to provide ICT Infrastructure, hardware and software support. Delivery of ICT Support services to all services throughout Calderdale Council, supported partners and schools.
Key responsibilities will include:
• Provide a fault determination and fixing service
• Leading on Projects and areas of service delivery
• Liaising with customers and 3rd party suppliers
• Installation and configuration of software and hardware to meet client requirements
• Working to meet deadlines as defined by our SLA agreements
• Working in schools and council officers in and around Calderdale
A background in ICT support as well as a technology provider certification or equivalent recent experience is required for this post. A full driving licence is an essential requirement.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: Tuesday 13th May 2025
Interview Date: Tuesday 27th May 2025
We may utilise digital interview methods.
As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our Employment Hub.
We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.
Key responsibilities will include:
• Provide a fault determination and fixing service
• Leading on Projects and areas of service delivery
• Liaising with customers and 3rd party suppliers
• Installation and configuration of software and hardware to meet client requirements
• Working to meet deadlines as defined by our SLA agreements
• Working in schools and council officers in and around Calderdale
A background in ICT support as well as a technology provider certification or equivalent recent experience is required for this post. A full driving licence is an essential requirement.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: Tuesday 13th May 2025
Interview Date: Tuesday 27th May 2025
We may utilise digital interview methods.
As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our Employment Hub.
We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.