Senior Infrastructure Engineer
| Posting date: | 29 April 2025 |
|---|---|
| Salary: | £55,557 to £68,517 per year |
| Additional salary information: | There is an additional digital allowance available, up to £2,459. This is dependent on your performance at interview. Please see Salary details for more information. |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | NE98 1YX |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 400916/1 |
Summary
Do you want to work with us on a once-in-a-generation digital transformation?
If so, click that apply button now and become our next Senior Infrastructure Engineer.
You will join the DWP Enterprise Tooling Team which is responsible for managing and maintaining a range of enterprise products that monitor and report the performance of the Department’s IT systems.
You will be responsible for the design, delivery and on-boarding of new services to our monitoring and dashboarding capability to enhance the visibility and performance of the Departments systems. You will also be responsible for ensuring the operational stability of our solutions and to improve the on-going robustness and resilience of those products.
You will have responsibility for maintenance and ownership for an assigned range of products which will include some of the following systems:
- Systems Management Tooling
- Event Monitoring Tooling
- Discovery Tooling
- Capacity Management Tooling
- Application Performance
- Management Tooling
- Software Asset Management Tooling
- Data Centre Infrastructure Management Tooling
- Data Analytics Tooling
- Data Pipeline Tooling
Successful applicants will be part of a team, working closely with other Enterprise Tooling teams, Live Service engineers and application owners to ensure the systems and services, which monitor and manage the DWP estate, are operational, performant and that key application metrics are produced accurately.
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
As a Senior Infrastructure Engineer within the DWP Enterprise Tooling Team you will be joining a team of IT Engineers that are committed to designing, developing, deploying and supporting core IT services that underpin the DWP’s citizen facing systems. These services provide the monitoring necessary to know how healthy the underlying infrastructure or application is and that core IT services are operating in a performant manner.
Our teams are responsible for ensuring the operational stability of our solutions and to improve the on-going robustness and resilience of those products.
You will be responsible for ensuring best practices are adhered to across the Department and guiding teams on how to deliver quality products.
Your role will maintain responsibility for all engineering elements within your product set, the focus will be on design and implementation but also provide subject matter expertise to ensure that our tooling portfolio is running optimally.
Our team work to ITIL standards across Incident, Problem and Change management as you design and maintain the Portfolio of Enterprise Tools within our domain to provide a robust and modern enterprise strength capability.
You will be the escalation point for any live service issues related to your toolsets, and provide support and assistance to junior staff and users.
Proficient level experience of IT infrastructure concepts is essential as this knowledge will allow you to work in collaboration with a range of internal and external partners, stakeholders, and customers.
Our current Tooling Portfolio includes the following products: BMC Helix, Flexera, Nlyte, Splunk, Dynatrace and Cribl products. Previous experience is not essential as training will be provided to the right candidate.
We operate a variety of systems including Windows and various flavours of UNIX. You will be confident remotely accessing servers via Remote Desktop Services and SSH.
Our Tooling Portfolio monitors and analyses our Hybrid hosting estate which is heavily leaning toward a substantial Public Cloud footprint. Therefore, we are looking for applicants with engineering skills and confidence to deploy and support cloud instance elements both via the console or using Infrastructure as Code techniques. As we move towards more solutions based on containerisation technologies you will also be expected to have, and be able to demonstrate, a good understanding of this.
The Enterprise Tooling team is responsible for providing a 24/7 service, which means you will be required to be part of an out of hours on call rota. The frequency of this would depend on the products that you are responsible for. A small claimable allowance is available for being on call.
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