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Duty Manager - Maintenance & Security

Job details
Posting date: 28 April 2025
Salary: £50,000 per year
Additional salary information: up to £50k plus car
Hours: Full time
Closing date: 26 May 2025
Location: Surrey, GU17
Company: BCA Group
Job type: Permanent
Job reference: ORG3669-LM1298472CamDMMS

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Summary

Role title: Maintenance & Security Duty Manager

Salary: up to £50k + bonus + company car or car allowance

Hours: 40hrs/week Mon-Sun on a rota basis (approx. one weekend in eight)

Location: BCA Blackbushe, Camberley

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. Our Site Operations teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role


Support the Centre Manager through fulfilling the role of duty manager, overseeing all aspects of the operation as required, including health and safety, production, logistics and aftersales.
Deliver all elements of effective people management including recruitment, training, performance management, communication and wellbeing.
Lead the Maintenance and Security operations, to ensure a secure, safe and well-maintained environment for our staff, partners, customers, sub-contractors & visitors.


Your key responsibilities will be:


Deputise for the Centre Manager and other Duty Managers as required, leading across the entire site.
Support a culture of safety ensuring standards are met and any non-conformances swiftly addressed.
Share responsibility for Health & Safety and ISO with the rest of the Management Team.
Handle queries and complaints raised by either internal or external stakeholders through to swift and professional resolution.
Take on other responsibilities outside of normal role as required.
Support other locations as required.
Manage all elements of the employee lifecycle including onboarding and offboarding.
Performance management of the team including training, coaching and appraisals to ensure both optimum performance and talent pipeline.
Conduct grievance and disciplinary processes.
Effective workforce management, including absence planning, ensuring optimum staff levels at all times and adherence to working time directive.
Effective communication to team ensuring awareness of results and key priorities.
Effective management of site maintenance & security functions, ensuring compliance with statutory and business processes & legislation.
Ensure effective management of sub-contract provided services.
Daily upkeep, maintenance and security of site services and infrastructure, including daily, weekly, monthly schedules, alongside ad-hoc requests.
Ensure the maintenance and security teams provide excellent customer service to both internal and external customers, supporting other departments where appropriate.
Identify any patterns, trends, and opportunities for improving performance and working with the Centre Manager to set and monitor KPI’s internally and for external suppliers.
Provide accurate performance reporting for the maintenance and security functions.


To be successful, you’ll bring some of the following experience with you:


Experience in a line manager or team leader role
Able to demonstrate high-level organisational skills and an ability to communicate a variety of information and instruction to operational team members and first line supervisor
Full UK Driving Licence
Ability to delegate responsibility, appropriately and effectively
Ability to motivate a team to deliver objectives and meet targets
Good report generation and presentation abilities
Excellent attention to detail
Excellent time management
Knowledge of Microsoft Office – including Excel and PowerPoint
Driven and results focused
Able to motivate and develop others
Excellent decision making and problem-solving skills
Action and customer focused


We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

INDHP

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