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Service Designer

Job details
Posting date: 25 April 2025
Salary: £550.0 to £600.0 per day
Additional salary information: Up to £600pd Umbrella
Hours: Full time
Closing date: 02 May 2025
Location: London, London, ec2v6dn
Remote working: Hybrid - work remotely up to 3 days per week
Company: Hays Specialist Recruitment
Job type: Contract
Job reference: 4663674_1745598962

Summary

I am currently working with a global telecommunications company who are actively seeking a service designer to support in conducting a comprehensive as-is service design review.


What you'll need to succeed

  • Proven experience in service design, ideally within customer onboarding or customer journey optimization.
  • Strong experience in omnichannel experience design.
  • Strong experience with journey mapping and service blueprinting.
  • Strong experience with a range of data and analytics tools, ideally with Google analytics, adobe analytics, PowerBI or tableau.
  • Extensive wireframing and prototyping experience with Figma, Sketch, or Adobe XD.



What you'll get in return

  • Up to £600pd Umbrella.
  • Initial 6-month contract with extensions.
  • London-based hybrid working



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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