Technical Account Manager

Posting date:	25 April 2025
Salary:	£30,000 to £40,000 per year
Hours:	Full time
Closing date:	25 May 2025
Location:	NG31 6LJ
Remote working:	On-site only
Company:	Ambitions Personnel
Job type:	Permanent
Job reference:	NA/TAM-15500

Summary

Technical Account Manager – Grantham | £30,000 - £40,000 | Full-Time

We’re working with a well-established and forward-thinking IT services provider in Grantham to recruit a Technical Account Manager. This is a fantastic opportunity for a technically experienced professional with a passion for client success and strategic relationship building.

Whether you’re an existing Account Manager with an IT background or a technical team lead looking for a new challenge, this role offers the chance to take ownership of client relationships while shaping their ongoing IT strategy and service delivery.

The Role:

As Technical Account Manager, you'll be the go-to contact for a dedicated portfolio of clients—ensuring their IT environments run smoothly, stay secure, and continue to evolve with their business needs.

Key responsibilities include:

• Acting as the primary contact for all client communications and service-related matters.

  
  

• Building trusted relationships and understanding clients’ technical and business objectives.

  
  

• Liaising between clients and internal technical teams to ensure expectations are met or exceeded.

  
  

• Conducting contract renewals, pricing negotiations, and presenting tailored solutions.

  
  

• Creating and presenting project proposals and quotations in collaboration with the sales team.

  
  

• Staying current with technology trends to offer strategic guidance.

  
  

• Driving continuous improvement across client services and internal processes.

  
  About You:

  We're looking for someone who brings both technical expertise and exceptional interpersonal skills. You’ll be comfortable working with a variety of stakeholders and confident in managing accounts at both an operational and strategic level.

  You’ll need:

  • A Microsoft-based technical background (essential).

    
    

  • Strong communication and client engagement skills.

    
    

  • Proven experience managing accounts or leading IT teams.

    
    

  • Excellent commercial awareness and problem-solving skills.

    
    

  • Ability to influence stakeholders and manage expectations.

    
    

  • Organised, self-motivated, and confident working independently and as part of a wider team.

    
    

  • A strong interest in new and emerging technologies.

    
    What’s in it for you?

    • Competitive salary of £30,000 - £40,000 depending on experience

      
      

    • Full-time role based in Grantham

      
      

    • Hybrid working options may be considered

      
      

    • Supportive, collaborative team culture

      
      

    • Opportunity to grow within a business that values innovation and customer excellence

      
      

      Ready to take the next step in your career? Apply now or contact us for more details!

      GRA1