2nd Line Support
| Posting date: | 25 April 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 May 2025 |
| Location: | Exeter, Devon, EX1 1QA |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4681238_1745572759 |
Summary
Your new role
As a 2nd Line Support Technician, you will provide advanced technical support to users, resolving complex issues and ensuring the smooth operation of our IT systems. You will work closely with the 1st Line Support team to escalate and manage incidents, and contribute to continuous improvement initiatives.
What you'll need to succeed
- Proven experience in a 2nd Line Support role.
- Strong troubleshooting skills and proficiency in various IT systems and software.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
What you'll get in return
- A dynamic and supportive work environment.
- Access to the latest technologies and resources.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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