Healthwatch Sunderland Volunteer Engagement Lead
| Posting date: | 25 April 2025 |
|---|---|
| Salary: | £28,343 per year, pro rata |
| Hours: | Part time |
| Closing date: | 25 May 2025 |
| Location: | Sunderland, Tyne & Wear |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Pioneering Care Partnership |
| Job type: | Temporary |
| Job reference: |
Summary
Healthwatch Sunderland Volunteer Engagement Lead
Responsible to: Project Lead
Accountable to: PCP Chief Executive & Board of Trustees
Located: Blended between office and homeworking with some outreach work
Starting salary: Starting Salary £28,343 per annum pro-rata
Salary scale: Scale Points 11-14, £28,343 - £30,729 per annum pro-rata
Hours: 22 hours per week
Term: Fixed until 31st March 2027
DBS Status: Enhanced
Job Purpose
• To lead on the delivery of Healthwatch Sunderland volunteer strategy
• To effectively co-ordinate and facilitate volunteer engagement activities within the Sunderland area.
• To co-ordinate and effectively manage the Youthwatch project
• To lead on the management, recruitment, training and induction of volunteers
• To lead on the planning, co-ordinating and facilitation of Enter and View activities
Job Description
1. To work in partnership with local health and social care providers to continuously gather and share information that improves services provided to the people of Sunderland.
2. To be an ambassador of HWS and promote an awareness of the service via representation across volunteer engagement events and activities.
3. To be responsible for the recruitment, selection, training, supporting and coordination of volunteers in supporting the work of HWS.
4. E&V To analyse engagement findings, produce and present reports to a variety of audiences in relation to HWS work plan priorities.
5. To develop and deliver training to staff and volunteers that enhance their knowledge and skill in relevant areas.
6. To support the Project Lead, HWS team and Advisory Board with the development, delivery, and implementation of the HWS annual workplan.
7. To develop and maintain effective relationships with a variety of stakeholders within the Health and Social Care Sector.
8. To lead on the development of volunteering opportunities for Healthwatch Sunderland including developing new volunteer roles with clear job descriptions.
9. To lead on the recruitment, coordination and facilitation of works experience in supporting the work of HWS.
10. To ensure a volunteer development programme is in place to support volunteers to gain their knowledge, skills and experience necessary to fulfil their aspirations effectively.
11. To ensure that volunteering activity and recruitment is accessible and promoted to the full and diverse range of communities in Sunderland, including young people, ethnic minority communities, people with a disability and other equalities groups.
12. Motivate and support volunteers through regular supervision, e.g. regular volunteer meetings to inform and develop volunteers.
13. Maintain knowledge and awareness of current policy and legislation affecting volunteering to ensure practices and procedures remain compliant.
General
1. To always uphold PCP’s Core Values.
2. To comply with PCP’s policy & procedures, including safeguarding (adults and children) and other compliance procedures.
3. To assist marketing and engagement work and use creative techniques to gather views from the communities we support.
4. To actively take responsibility for your own Health & Safety and ensuring procedures are adhered to.
5. To collate appropriate monitoring and evaluation information to support the achievement of agreed targets and outcomes within the project or service.
6. To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.
7. To recruit, support, train and motivate volunteers as required.
8. To undertake any training and development deemed appropriate.
9. To undertake any such duties required by your Senior Manager or PCP Chief Executive/Deputy Chief Executive.
Responsible to: Project Lead
Accountable to: PCP Chief Executive & Board of Trustees
Located: Blended between office and homeworking with some outreach work
Starting salary: Starting Salary £28,343 per annum pro-rata
Salary scale: Scale Points 11-14, £28,343 - £30,729 per annum pro-rata
Hours: 22 hours per week
Term: Fixed until 31st March 2027
DBS Status: Enhanced
Job Purpose
• To lead on the delivery of Healthwatch Sunderland volunteer strategy
• To effectively co-ordinate and facilitate volunteer engagement activities within the Sunderland area.
• To co-ordinate and effectively manage the Youthwatch project
• To lead on the management, recruitment, training and induction of volunteers
• To lead on the planning, co-ordinating and facilitation of Enter and View activities
Job Description
1. To work in partnership with local health and social care providers to continuously gather and share information that improves services provided to the people of Sunderland.
2. To be an ambassador of HWS and promote an awareness of the service via representation across volunteer engagement events and activities.
3. To be responsible for the recruitment, selection, training, supporting and coordination of volunteers in supporting the work of HWS.
4. E&V To analyse engagement findings, produce and present reports to a variety of audiences in relation to HWS work plan priorities.
5. To develop and deliver training to staff and volunteers that enhance their knowledge and skill in relevant areas.
6. To support the Project Lead, HWS team and Advisory Board with the development, delivery, and implementation of the HWS annual workplan.
7. To develop and maintain effective relationships with a variety of stakeholders within the Health and Social Care Sector.
8. To lead on the development of volunteering opportunities for Healthwatch Sunderland including developing new volunteer roles with clear job descriptions.
9. To lead on the recruitment, coordination and facilitation of works experience in supporting the work of HWS.
10. To ensure a volunteer development programme is in place to support volunteers to gain their knowledge, skills and experience necessary to fulfil their aspirations effectively.
11. To ensure that volunteering activity and recruitment is accessible and promoted to the full and diverse range of communities in Sunderland, including young people, ethnic minority communities, people with a disability and other equalities groups.
12. Motivate and support volunteers through regular supervision, e.g. regular volunteer meetings to inform and develop volunteers.
13. Maintain knowledge and awareness of current policy and legislation affecting volunteering to ensure practices and procedures remain compliant.
General
1. To always uphold PCP’s Core Values.
2. To comply with PCP’s policy & procedures, including safeguarding (adults and children) and other compliance procedures.
3. To assist marketing and engagement work and use creative techniques to gather views from the communities we support.
4. To actively take responsibility for your own Health & Safety and ensuring procedures are adhered to.
5. To collate appropriate monitoring and evaluation information to support the achievement of agreed targets and outcomes within the project or service.
6. To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.
7. To recruit, support, train and motivate volunteers as required.
8. To undertake any training and development deemed appropriate.
9. To undertake any such duties required by your Senior Manager or PCP Chief Executive/Deputy Chief Executive.
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