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General Manager: Emergency Department, Acute Medicine and Stroke

Job details
Posting date: 25 April 2025
Salary: Not specified
Additional salary information: £80,025 - £91,336 pa incl HCAS Outer pro rata
Hours: Full time
Closing date: 25 May 2025
Location: London, Epsom, SM51AA
Company: Epsom and St Helier University Hospitals NHS Trust
Job type: Permanent
Job reference: 7162591/343-7162591-FM-SC

Summary

A Vacancy at Epsom and St Helier University Hospitals NHS Trust.


Are you currently in a senior role and looking for a new challenge? Do you have a 'Can do' attitude and excellent leadership skills?

This post offers an exciting opportunity to work within the Medicine Division as the General Manager responsible for the overseeing the day-to-day functional management and performance of both the Emergency Department and the Acute Medicine (AMU) and Stroke directorates, across the Epsom and St Helier Hospital sites.

The postholder supports the DDO on both an operational and strategic basis, delivering service improvement, integration, project implementation, have a working knowledge alongside the associated performance metrics and key issues that are affecting these two Directorates.

The post holder is part of the senior management team for Medicine Division and participates on the Trust’s Senior Management on call rota as well as deputising for the DDO for Medicine.

The key focus of this post will ensure:
• Delivery of operational and quality, performance, and finance standards
• Optimisation of the patient pathway, ensuring that patients are streamed to the most appropriate pathway for their care needs
• Identification and development of new pathways of care in conjunction with clinical leads
• Development of strong relationships with internal and external stakeholders in order to further enhance the patient pathway
• Supporting both sites to ensure optimal staffing levels are reached, particularly in relation to medical staffing

The General Manager will play a crucial role in ensuring that the following fundamental and underlying activities to organisational success are achieved:

· Engendering and maintaining a culture of financial control and recurrent financial awareness amongst both clinical and non-clinical staff

· Engaging clinical and non-clinical staff in the business of the trust and of the service area.

· Maintaining focus and commitment to performance targets at all times

· Managing projects to successful outcomes

· Embedding service improvement into everyday practice

· Ensuring the delivery of high quality care at all times.

Further details are available in the full job description attached.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Core Responsibilities

· Ensuring quality of services to patients, visitors and staff, including management of clinical governance, healthcare standards and risk

· Maximising operational and performance management standards (including ED standards, Length of stay, RTT, cancer and diagnostic standards) and to develop and deliver recovery plans where performance standards are not being met

· Optimising resource management

· Planning, marketing and developing services

· Managing capacity and operational planning

· Minimising boundaries between services, both within and outside the division

· Acting as deputy to the DDO

· To work closely with information staff to ensure that any new systems developed meet with local reporting requirements and that their use is embedded in working practices


This advert closes on Sunday 11 May 2025