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Digital Sales Assistant

Job details
Posting date: 24 April 2025
Salary: £12.21 per hour
Hours: Part time
Closing date: 08 May 2025
Location: 13-15, Brunel Business Court, Brunel Way, Thetford, IP24 1HP
Remote working: On-site only
Company: East Anglia's Children's Hospices
Job type: Permanent
Job reference:

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Summary

East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 52 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.

For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.
From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.

Digital Sales Assistant

Location:
Role is split across 2 EACH sites in Thetford:
• Retail Distribution Centre – IP24 1HP
• Lime Kiln Lane – IP24 2BU

Part Time - 14 hours (2 days) per week
• Working days - Tuesday & Wednesday

Permanent Contract

£12.21 per hour

Comprehensive range of benefits:

• Free onsite parking & Subsidised meals
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
• NHS pension - continuation of if already contributing
• Free Eye Tests & Cycle to work scheme

Want to see what it is like to be a part of our Retail team at EACH? Please click here.

Are you interested in online selling and fulfilment? Do you want to work as part of a well regarded local charity?

Working at both our Retail Distribution Centre and office in our Lime Kiln Lane shop, both in Thetford, the Digital Sales Assistant is responsible for:

• Assisting the e-commerce manager in maximising sales of donated goods online.
• Maintaining consistency in the quality, pricing, description & photography of listings.
• Ensuring the timely dispatch of sold items.
• Providing excellent customer service and adheres to EACH guidance of being Generous, Pragmatic & Savvy (GPS).
• Promoting a positive and supportive working environment.

Working within our EACH eBay team, the Digital Sales Assistant will support both the eCommerce and department managers to maximise the sale of donations, achieve sales targets, and increase profitability.

The Digital Sales Assistant will also support the department manager in ensuring the timely dispatch of all sold items and encourage and support shop teams at East Anglia’s Children’s Hospices (EACH).

Please visit our website www.each.org.uk to view the full job description and person specification and to apply.

Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

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