E-Commerce Coordinator
| Posting date: | 24 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,000 |
| Hours: | Full time |
| Closing date: | 24 May 2025 |
| Location: | Doncaster, DN4 5JQ |
| Company: | Unipart Rail |
| Job type: | Permanent |
| Job reference: | 1240 |
Summary
Job Advert
Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 12,000
employees worldwide and has an annual turnover of more than £1 billion. We have a long heritage in the rail industry based on
decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to
ensure that we remain the first and best choice for our customers.
We are seeking an enthusiastic and experienced E-Commerce Coordinator to work at our Doncaster site.
Reporting to the E-Commerce Manager, the successful candidate will be responsible for supporting the smooth operation of the
e-commerce platform, optimising the customer experience, and maximizing revenue through various digital channels. Covering Website
and Platform Management, Product Management, Customer Experience Management, Analytics and Performance Monitoring.
The nature of the role is varied and complex with a requirement for extensive customer and market knowledge and strong analytics
skills. It requires initiative and creative skills in growing our online sales in line with our strategy. A demonstrable
collaborative approach to stakeholder management, both internally and externally, is essential for the role. Strong communication
skills are essential.
Experience & Proven Ability Required
Essential:
* Previous experience as an E-commerce Specialist or similar role, preferably in the rail, transportation, or related sectors.
* Strong understanding of e-commerce platforms, website analytics tools, and online marketing techniques.
* Proficiency in Google Analytics, SEO, SEM, and other digital marketing tools.
* Experience with e-commerce platforms such as Shopify, Magento, or similar CMS/CRM systems.
* Assist in developing and implementing e-commerce strategies aligned with company goals
* Develop and deliver detailed project plans, including timelines, deliverables, and resource allocation for the deployment and
maintenance of the e-commerce solution
* Improve e-commerce offering’s design and functionality through analytics
* Strong analytical skills to analyse e-commerce data and metrics to identify opportunities for growth and improvement and drive
decision making
* Monitor e-commerce traffic and customer reviews to gauge responses to updates, new product introductions, and other changes.
* Excellent communication, and interpersonal skills.
* Ability to work collaboratively in a fast-paced, cross-functional environment.
* Liaising with customer facing representatives to address and resolve customer inquiries and complaints related to the online
experience
* Highly organized with the ability to manage multiple projects simultaneously.
* Creative, with an innovative mindset to solve business challenges.
* Results-driven with a strong focus on achieving business and sales goals.
* Detail-oriented with a strong commitment to delivering high-quality work.
Benefits
* Competitive salary
* Pension and death in service provisions for employees in pension scheme
* 25 Days Hols (plus Bank Holidays)
* Employee Assistance Programme (EAP)
* Health and Wellbeing Initiatives
* Employee offers and discounts from various retailers
* Cycle to work scheme, recognition events and rewards
* Free car parking on site
* Blended / hybrid working available
As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds world class
status in employee engagement.
Strictly no agencies and we would ask that agencies refrain from making contact with any of our colleagues and that no CVs are
submitted to staff across the business. Any CVs sent will be at your own risk. We will reserve the right to engage with candidates
directly having not, in any way, entered into your company's Terms and Conditions.
Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 12,000
employees worldwide and has an annual turnover of more than £1 billion. We have a long heritage in the rail industry based on
decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to
ensure that we remain the first and best choice for our customers.
We are seeking an enthusiastic and experienced E-Commerce Coordinator to work at our Doncaster site.
Reporting to the E-Commerce Manager, the successful candidate will be responsible for supporting the smooth operation of the
e-commerce platform, optimising the customer experience, and maximizing revenue through various digital channels. Covering Website
and Platform Management, Product Management, Customer Experience Management, Analytics and Performance Monitoring.
The nature of the role is varied and complex with a requirement for extensive customer and market knowledge and strong analytics
skills. It requires initiative and creative skills in growing our online sales in line with our strategy. A demonstrable
collaborative approach to stakeholder management, both internally and externally, is essential for the role. Strong communication
skills are essential.
Experience & Proven Ability Required
Essential:
* Previous experience as an E-commerce Specialist or similar role, preferably in the rail, transportation, or related sectors.
* Strong understanding of e-commerce platforms, website analytics tools, and online marketing techniques.
* Proficiency in Google Analytics, SEO, SEM, and other digital marketing tools.
* Experience with e-commerce platforms such as Shopify, Magento, or similar CMS/CRM systems.
* Assist in developing and implementing e-commerce strategies aligned with company goals
* Develop and deliver detailed project plans, including timelines, deliverables, and resource allocation for the deployment and
maintenance of the e-commerce solution
* Improve e-commerce offering’s design and functionality through analytics
* Strong analytical skills to analyse e-commerce data and metrics to identify opportunities for growth and improvement and drive
decision making
* Monitor e-commerce traffic and customer reviews to gauge responses to updates, new product introductions, and other changes.
* Excellent communication, and interpersonal skills.
* Ability to work collaboratively in a fast-paced, cross-functional environment.
* Liaising with customer facing representatives to address and resolve customer inquiries and complaints related to the online
experience
* Highly organized with the ability to manage multiple projects simultaneously.
* Creative, with an innovative mindset to solve business challenges.
* Results-driven with a strong focus on achieving business and sales goals.
* Detail-oriented with a strong commitment to delivering high-quality work.
Benefits
* Competitive salary
* Pension and death in service provisions for employees in pension scheme
* 25 Days Hols (plus Bank Holidays)
* Employee Assistance Programme (EAP)
* Health and Wellbeing Initiatives
* Employee offers and discounts from various retailers
* Cycle to work scheme, recognition events and rewards
* Free car parking on site
* Blended / hybrid working available
As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds world class
status in employee engagement.
Strictly no agencies and we would ask that agencies refrain from making contact with any of our colleagues and that no CVs are
submitted to staff across the business. Any CVs sent will be at your own risk. We will reserve the right to engage with candidates
directly having not, in any way, entered into your company's Terms and Conditions.