Registered Manager
| Posting date: | 24 April 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 24 May 2025 |
| Location: | Dorset, South West England |
| Remote working: | On-site only |
| Company: | Match Healthcare LTD |
| Job type: | Contract |
| Job reference: | RMDorset |
Summary
Type of Work: On-Site
Job Commitment details:
0-hour contract
Subject to change. Any further updates will be emailed officially.
MAIN PURPOSE OF THE JOB
-To provide high-quality homecare services that support the rights of customers to live the lives they choose as far as they are able. The registered manager is directly accountable to the owner(s) and to the regulatory body
-Efficiently manage the day-to-day running of the business. Allocate resources and monitor performance to deliver high-quality homecare to customers within budget. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely
KEY ACCOUNTABILITIES
-Manage the safety and quality of the business
-Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
-Undertake training and development to keep up to date with the law, best practices and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
-Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
-Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
-Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
-Be prepared to work flexibly to ensure the safe delivery of the service
-Promote the rights of each customer and keep their wishes at the centre of their care and support
-Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support
-Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy
-Agree on appropriate risk control measures to reduce identified risks
-Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
-Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high-quality homecare services
-Keep all information about customers and their families secure and confidential
-Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff
-Identify ongoing training needs and ensure staff are up to date with current best practice
-Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
-Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
-Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
-Carry out appraisals and monitoring of staff performance
-Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent
PREFERRED QUALIFICATIONS
-Excellent understanding of the needs of people who require care and support at home and the provision of home care services in line with best practice
-Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice
-Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
-Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
-Understanding of systems to maintain confidentiality in relation to customers, staff and the business
-Knowledge of health and safety matters in relation to homecare services and risk management
-Knowledge of how to recognise abuse and safeguarding procedures
REQUIREMENTS
-Ability to work flexible hours, including evenings and weekends.
-Strong communication and interpersonal skills.
-A compassionate and patient nature.
-Enhanced DBS check required.
-Right to work in the UK.
Job Commitment details:
0-hour contract
Subject to change. Any further updates will be emailed officially.
MAIN PURPOSE OF THE JOB
-To provide high-quality homecare services that support the rights of customers to live the lives they choose as far as they are able. The registered manager is directly accountable to the owner(s) and to the regulatory body
-Efficiently manage the day-to-day running of the business. Allocate resources and monitor performance to deliver high-quality homecare to customers within budget. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely
KEY ACCOUNTABILITIES
-Manage the safety and quality of the business
-Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
-Undertake training and development to keep up to date with the law, best practices and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
-Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
-Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
-Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
-Be prepared to work flexibly to ensure the safe delivery of the service
-Promote the rights of each customer and keep their wishes at the centre of their care and support
-Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support
-Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy
-Agree on appropriate risk control measures to reduce identified risks
-Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
-Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high-quality homecare services
-Keep all information about customers and their families secure and confidential
-Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff
-Identify ongoing training needs and ensure staff are up to date with current best practice
-Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
-Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
-Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
-Carry out appraisals and monitoring of staff performance
-Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent
PREFERRED QUALIFICATIONS
-Excellent understanding of the needs of people who require care and support at home and the provision of home care services in line with best practice
-Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice
-Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
-Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
-Understanding of systems to maintain confidentiality in relation to customers, staff and the business
-Knowledge of health and safety matters in relation to homecare services and risk management
-Knowledge of how to recognise abuse and safeguarding procedures
REQUIREMENTS
-Ability to work flexible hours, including evenings and weekends.
-Strong communication and interpersonal skills.
-A compassionate and patient nature.
-Enhanced DBS check required.
-Right to work in the UK.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.