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Admin Support Worker
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £24,071.00 to £25,674.00 per year |
| Additional salary information: | £24071.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 07 May 2025 |
| Location: | Luton, LU4 8RQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-25-0453 |
Summary
To provide admin duties to support the overall effective running of the Obesity department To provide an excellent standard of typing support to the Obesity team. Typing duties may include touch, digital audio and copy typing. Undertaking data input duties to ensure computerised records are kept up to date and accurate at all times, including filing, scanning, photocopying and ICE filing. The role will include typing support checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence. To validate dictations to ensure the patient details are correct by cross-referencing the profiling window with the dictation. To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Business Manager if necessary Answering telephone calls and escalating concerns and queries from patients to the appropriate clinician and supporting with contacting patients to book/reschedule/cancel appointments as directed To develop a wider knowledge of the service in order to facilitate patient queries via email/telephone and to ensure any relevant actions are completed To support with admin tasks related to any pilot schemes, pathway changes or digital implementation within the service To carry out any other reasonable duties as assigned by the Manager commensurate with grade Observing strict confidentiality in all matters concerning patients and visitors To be aware of Departmental Health and Safety requirements