Receptionist
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £29,485.00 to £31,088.00 per year |
| Additional salary information: | £29485.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 30 April 2025 |
| Location: | Selhurst, SE25 6LL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9334-25-0380 |
Summary
Clinic reception duties: Receive and greet service users and visitors to the outpatient clinic in an efficient, calm, tactful and courteous manner. Immediately inform the relevant members of staff of their arrival , keeping patients informed of any delays to their appointment. To ensure the waiting areas are checked daily and are tidy, safe, comfortable and ready for use To deal professional with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolve issues and use initiative to take up follow-up actions when appropriate, Record message on electronic Patient Journey when applicable. To be the point of contact for all appointment in the clinic rooms and group room. Keeping a clear records of appointments made. Keep clear records of booking for the meeting rooms. Deal with deliveries to any of the team in the building and liaising the the relevant administrators to ensure deliveries are signed by the appropriate team. Health and Safety: Report any maintenance issues that may arise in the Out-Patient areas. To be a Fire Warden and undertake the necessary training every two years. Training: To ensure all mandatory training is kept up to date and to participate in any additional training and developmental needs as required by the Business and Team Managers To work in a flexible and open manner in line with the needs of the service.. Attend regular supervision and annual appraisal meetings. To undertake any other duties considered relevant by the management of Croydon and community services appropriate to the banding of the post, as negotiated with the Business Manager.