Senior Director's Support
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £42,614 to £49,906 per year |
| Additional salary information: | National: £42,614 - £45,081 Outer London: £48,468 Inner London: £48,468 - £49,906 |
| Hours: | Full time |
| Closing date: | 06 May 2025 |
| Location: | FY4 5ES |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 402487/2 |
Summary
We have an opportunity for someone who thrives with working in a fast-paced environment with excellent leadership, organisational, communication and stakeholder management skills, to join our team in the Chief Digital and Information Office (CDIO) office.
The day in the life of CDIO is ever changing with the need to respond to urgent and often conflicting requests both internally to the Civil Service and externally. The CDIO office provides support and advice to the CDIO to enable them to lead the digital function and deliver the Objective Key Results (OKRS) and the Digital Business Plan. The CDIO officer acts on their behalf to ensure that the DWP Digital vision and key priorities are communicated and understood.
The team’s portfolio includes eight Digital Director lead functional areas, and close relationship management with Ministerial, DWP Executive Team Private Offices and cross-government offices including but not limited to the Chief Digital Data Office, Government Digital Service and Her Majesty’s Revenue and Custom.
This Senior Digital Director's Support Manager plays a key role in supporting the Head of Office to manage the ever changing, challenging and business critical CDIO office and lead a team of support colleagues in providing an efficient and consistent service across not only the CDIO but the wider DWP Digital Senior Leadership Team.
This role will require you to act as the critical bridge between CDIO and Senior Civil Servants within the Department and cross- government/External Partners. You will be expected to lead on key areas of the CDIO portfolio, being the primary point of contact for Digital Group and providing robust advice to the CDIO and Head of Office.
As Senior Digital Directors Support Manager you will work in a fast-paced environment in a complex area. You will work closely with the Head of Office to manage the CDIO’s Office and lead a team of support colleagues in providing an efficient and consistent service across the Digital Executive Team (DET).
You’ll be expected to build a good understanding of the Digital landscape and strategic priorities across Digital Group, taking a keen interest in the work we do and using that insight to plan and prioritise on behalf of the CDIO.
This will mean acting with integrity and keeping confidences, whilst also generating an understanding of strategic priorities to ensure the CDIOs time is utilised effectively and they are fully briefed on emerging challenges.
You will actively manage the CDIO’s inbox, being the first point of contact for a wide variety of requests and formal submissions. You’ll have to work quickly but efficiently and constructively with the team to discharge actions accordingly.
You will manage a flow of multiple internal and external work strands on behalf of the CDIO and will ensure you develop the knowledge and experience to prioritise accordingly and deliver a professional service which may often mean delivering through others.
You’ll play a key role in building and managing relationships with Ministerial, Permanent Secretary and DWP Executive team Director General offices. You’ll use these relationships effectively to consistently deliver for the CDIO.
You will play an integral role in managing ministerial submission process on behalf of CDIO, to ensure key digital/DWP colleagues are played in to contribute towards submissions of a high standard which is fit for purpose.
As this role will involve direct line management responsibility in a very high demanding and busy CDIO office, good time management and leadership skills are essential, along with a passion for developing and delivering through others. You will be helping them to shape and meet team objectives and improve ways of working, ensuring there is an efficient and consistent level of support for all of the Senior Leaders within Digital Group.
You will play an active role in developing new ways of working within the team, have excellent organisation skills and build strong internal and external relationships.
The successful candidate will be expected to play an active role in the wider Digital Director Support community, sharing knowledge, experience and good practice and developing a strong community presence.
This role will require travel to other digital hubs when there is a business need.
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