Medical Secretary/Personal Assistant | The Christie NHS Foundation Trust

Posting date:	22 April 2025
Salary:	Not specified
Additional salary information:	£26,530 - £29,114 per annum
Hours:	Full time
Closing date:	22 May 2025
Location:	Ashton-under-Lyne, OL6 9RW
Company:	The Christie NHS Foundation Trust
Job type:	Permanent
Job reference:	7159830/413-93085-CNS-SD

Summary

An exciting opportunity has arisen for an enthusiastic individual to join the Haematology team as a Medical Secretary/ Personal Assistant within the Christie Haematology at Tameside service as part of the Networked Services Division. The post would be based at Tameside Hospital in Ashton-under-Lyne.

You will be enthusiastic, flexible, willing to learn and play and effective part in a busy team environment. The postholder will be expected to work to a high standard and use their own initiative.

The successful postholder is expected to have experience of audio and copy typing, minute taking and planning departmental meetings and ideally to have experience working in a healthcare environment with good knowledge of medical terminology.

When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

As a Medical Secretary / Personal Assistant for the Christie Haematology at Tameside team, you will be responsible for completing, but not limited to, tasks such as:
• Liaise closely with all Consultants in your area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives and colleagues from within and outside the Trust, scanning and maintaining case notes.
• Diary management for the consultant/s
• Organise and schedule consultant meetings and maintain an up-to-date diary for appointments, meetings and interviews.
• Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
• Answer written and verbal enquiries from patients/relatives, referring enquiries to the consultant only when necessary .
• Liase with internal and external departments to arrange clinical investigations/procedures.
• Manage outpatient clinic templates to ensure smooth running of clinics
• Book patient appointments
• Take minutes for Trust and departmental meetings as appropriate.
• Contribute to the training of new members of staff within a given area as required.
• Type annotations and letters into the patient administration system accurately and timely, keeping to internal turnaround targets to ensure a high standard of service to referring consultants and GPs.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES


• Liaise closely with all Consultants in your area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives and colleagues from within and outside the Trust, scanning and maintaining case notes.
• Diary management for the consultant/s
• Provide secretarial service to the junior doctors and nurse clinicians within the team, as above.
• Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
• Organise and schedule consultant meetings and maintain an up-to-date diary for appointments, meetings and interviews.
• Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
• Answer written and verbal enquiries from patients/relatives, referring enquiries to the consultant only when necessary
• Liase with internal and external departments to arrange clinical investigations/procedures.
• Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Medway).
• Receive new patient referrals and ensure timely registration and booking of appointments – liaise with the Tracking team to ensure accurate tracking of patients in regard to cancer and non-cancer targets.
• Liaise with day unit staff to ensure chemotherapy and other treatment appointments are booked appropriately.
• Manage outpatient clinic templates to ensure smooth running of clinics
• Book patient appointments
• Take minutes for Trust and departmental meetings as appropriate.
• Contribute to the training of new members of staff within a given area as required.
• Ensure electronic case notes are kept up-to-date, all investigations and other material (outside results and films) are available for clinic appointments/admission.
• Type annotations and letters into the patient administration system accurately and timely, keeping to internal turnaround targets to ensure a high standard of service to referring consultants and GPs.
• Provide sickness and holiday cover for other members of the administration team, ensuring that turnaround times are maintained.
• Assist clerical staff where necessary to ensure the timely scanning of correspondence into case notes.
• Provide information required to support the investigation of litigation cases.
• Work with clinicians, managers and administrative staff to review working practices, identify new improved ways of working and find solutions to problems.



Additional Requirements:


• Follow risk management procedures at all times including the identification, assessment and management of risk within the Division.
• To abide by all Trust policies and Procedures.
• To be responsible for own professional/personal development, including participating in ongoing appraisal and personal development planning.



This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.




This advert closes on Tuesday 6 May 2025

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