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Contract Change Manager

Job details
Posting date: 22 April 2025
Salary: £44,590 per year
Hours: Full time
Closing date: 22 May 2025
Location: SP11 8HJ,GU15 4PQ
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Defence
Job type: Permanent
Job reference: 400428

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Summary

Support the Assistant and Deputy Heads Contract Change as a member of the SERP team to ensure effective operation of SERP in delivering the business plan, and building a diverse, inclusive, and capable team 
Ensure that there are robust assurance regimes in place to ensure that the estate and services remain legally (and where relevant mandatorily) compliant, and that contracted services are being delivered as specified during any demobilisation phase. 
Where services are non-compliant ensure a culture where action plans are developed, implemented, and monitor overall progress to ensure compliance by contract end. 
Act as secretariat to the SERP Contract Change Committee which is working with finance and commercial colleagues to set the direction for upcoming contract changes within SERP, ensuring alignment between the DIO and SERP plans and customer needs. 
Act as secretariat to Contract Change meetings to ensure that delivery performance remains on track. 
Maintain, review and act upon the Contract Change risks to minimise the risk to the DIO, Client, and MOD. 
Assist in the development, in conjunction with customers, delivery plans for the demobilisation and mobilisation of contracts.   
Act on customer feedback, both through formal and informal channels.  Establish and deliver action plans for systemic issues.  
Develop and build strong collaborative relationships with our partners in accordance with ISO44001 principles.  
Working with the Contract Change team and SERP to develop a plan to drive change and improvement across SERP to improve effectiveness and efficiency in delivering our outputs. 
Assist in leading the Contract Change programme.  Ensure a clear strategy and approach is in place that enables each contract/ project to be effectively and efficiently managed to expiry
Benefits realisation and LFE (Learning from Experience) following change in contracts to ensure we continually evolve our business to meet the needs of the customer base 
Engage closely with the re-procurement team and DIO data to ensure that information with the current provider is captured and returned to DIO in a suitable format for future management of the estate and procurement. 

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