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Call Handler Mental & Physical Health SPA
| Posting date: | 17 April 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 29 April 2025 |
| Location: | Bradford, BD9 6DP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9453-25-0145 |
Summary
Please read the attached Job description and person specification for more details about this role. Right to Work in the UK Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa. Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly. Job Overview Continued- Bradford District Care Trusts Single Point of Access team are specialist call handlers dealing with enquiries from patients, service users, carers and clinicians for a number of community physical and mental health services. The service is a call handling service for community services across Airedale and Bradford. This service is a point of contact for professional and public alike, requiring service provision for Community Nursing and Community Mental Health. There is scope for the service to grow and bring in additional services. This is an exciting opportunity to be a part of an established team. You will provide vital support to our clinical teams whilst maintaining front line contact with our patients and service users. The role would be suitable for homeworking, with a requirement to attend the office on an adhoc and emergency basis. Training will be office based. The role is ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong customer focus. Comprehensive training will be provided to the right person covering both Mental Health and Physical Health