Care Navigator (Fixed Term Maternity Cover)
| Posting date: | 17 April 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 27 April 2025 |
| Location: | Drybrook, GL17 9JE |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A0068-25-1704 |
Summary
Administration - Process incoming mail - Maintain and update patient records - Photocopying, printing, and scanning to patient records - Follow tasks requested by GPs and other healthcare staff - Oversee practice emails Reception -Communicate with patients via face to face, telephone and electronically - Triage patient needs and navigate to appropriate healthcare services - Manage online patient messages and requests via Practice website - Process appointment requests - Hand over any outstanding information and duties to colleagues as appropriate - Flexibility to cover reception absences as required Practice - Ensure building safety at end of day - Maintain tidy reception and waiting areas - Maintain and update patient information boards, including waiting area TV - Develop efficient and friendly professional relationships - A thorough knowledge of practice policies and procedures - To work in accordance with practice pathways and protocols