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Patient Services Team Lead
| Posting date: | 16 April 2025 |
|---|---|
| Salary: | £27,850.03 to £31,192.03 per year |
| Additional salary information: | £27850.03 - £31192.03 a year |
| Hours: | Full time |
| Closing date: | 04 May 2025 |
| Location: | Peterborough, PE8 4JA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3007-25-0070 |
Summary
The Patient Services Team Lead is responsible for overseeing the daily operations of the patient services team, ensuring high-quality customer service, and optimizing patient experience. This role involves supervising front desk operations, scheduling, resolving patient concerns, and managing staff rosters for both clinical and non-clinical personnel. The Patient Services Team Lead collaborates with the wider surgery team to maintain efficient workflows and ensure adequate staffing levels.