Field Service Engineer (Lancaster - North west)
| Posting date: | 16 April 2025 |
|---|---|
| Salary: | £26,500 to £29,500 per year |
| Additional salary information: | 10% annual bonus |
| Hours: | Full time |
| Closing date: | 16 May 2025 |
| Location: | Lancaster, Lancashire |
| Remote working: | On-site only |
| Company: | Konica Minolta Business Solutions UK |
| Job type: | Permanent |
| Job reference: | 1229 |
Summary
Role: Field Service Engineer
Location: Field based covering Lancaster area
Package: £26,500 - £29,500 plus 10% bonus.
26 days holiday, plus bank holidays, and the option to purchase more days if needed
Access to training and development opportunities, along with license with award winning learning content provider.
Enhanced family leave
Life assurance options
An extra paid day off to focus on your mental health
A generous pension plan, invest your contributions to maximise your pension pot
Discounts on activities, technology and restaurants
An extra paid day off to dedicate to volunteer projects
An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing
We are seeking a Field Service Engineer to join our team at Konica Minolta!
We're looking for a customer-focused and technically skilled Field Service Engineer to provide exceptional on-site support for our industry-leading Multi-Function Devices.
In this role, you'll be on the front line of customer service.Responding to call-outs, diagnosing technical issues, performing repairs, and ensuring our customers get the best out of their devices. Your ability to troubleshoot effectively, deliver technical modifications, and provide insightful user training will be key to customer satisfaction and service excellence.
A crucial aspect of this role will be installing and networking Multi-Function Devices at customer sites, ensuring seamless setup and integration. Your expertise in resolving technical faults and maintaining devices to the highest standard will help drive efficiency and reliability for our clients.
You'll stay ahead of the curve with ongoing training in Konica Minolta's latest innovations, including hands-on and computer-based learning.
With strong technical acumen, a proactive mindset, and a commitment to outstanding customer service, you'll play a vital role in maintaining Konica Minolta's world-class reputation.
If you're a problem-solver who thrives in a fast-paced environment and enjoys working directly with customers to make a real impact, we'd love to hear from you.
Apply today and become a key part of our exceptional service team!
What you can expect from our hiring process?
Stage 1
Screening call with a member of our Talent Acquisition team and a chance to get to know you better.
Stage 2
Teams interview with the hiring team.
Stage 3
Our Talent Acquisition team will be in touch to make an offer and should you accept our HR operations team will take care of you from there on in.
We would love to hear from people who...
- Openness and Honesty
- Customer-centricity
- Innovation
- Passion
- Inclusiveness and Collaboration
- Accountability
If you have worked in a Field Service Engineer role before you will know that each day can look quite different, take a look at our role profile (at the bottom of the page) for a deep dive into what your "day to day" might look like in this role.
Don't meet every single requirement?
Studies have shown that women and people from ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Konica Minolta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for us!
We are an equal opportunities employer. Please let us know on your application or email us at recruitment@konicaminolta.co.uk if there's any adjustments, we can make that would be helpful for you.
Additionally, we are open to discussing flexible working arrangements and job-sharing opportunities. If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!
ESG Initiatives at Konica Minolta
A global company with more than 39,000 employees in 150 countries, Konica Minolta takes its environmental, social and governance responsibilities seriously. We aim to be a robust and innovative company that keep evolving and contributing to the sustainable growth of society and individuals, and we use an ESG framework to navigate our efforts and obligations.
Take a look at our sustainable development goals here https://www.konicaminolta.co.uk/en-gb/corporate-information/esg
Please note, if we receive sufficient interest in this role we reserve the right to close the vacancy early, so if you're interested in the role we would encourage you to apply as soon as possible to avoid missing out on the opportunity
Location: Field based covering Lancaster area
Package: £26,500 - £29,500 plus 10% bonus.
26 days holiday, plus bank holidays, and the option to purchase more days if needed
Access to training and development opportunities, along with license with award winning learning content provider.
Enhanced family leave
Life assurance options
An extra paid day off to focus on your mental health
A generous pension plan, invest your contributions to maximise your pension pot
Discounts on activities, technology and restaurants
An extra paid day off to dedicate to volunteer projects
An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing
We are seeking a Field Service Engineer to join our team at Konica Minolta!
We're looking for a customer-focused and technically skilled Field Service Engineer to provide exceptional on-site support for our industry-leading Multi-Function Devices.
In this role, you'll be on the front line of customer service.Responding to call-outs, diagnosing technical issues, performing repairs, and ensuring our customers get the best out of their devices. Your ability to troubleshoot effectively, deliver technical modifications, and provide insightful user training will be key to customer satisfaction and service excellence.
A crucial aspect of this role will be installing and networking Multi-Function Devices at customer sites, ensuring seamless setup and integration. Your expertise in resolving technical faults and maintaining devices to the highest standard will help drive efficiency and reliability for our clients.
You'll stay ahead of the curve with ongoing training in Konica Minolta's latest innovations, including hands-on and computer-based learning.
With strong technical acumen, a proactive mindset, and a commitment to outstanding customer service, you'll play a vital role in maintaining Konica Minolta's world-class reputation.
If you're a problem-solver who thrives in a fast-paced environment and enjoys working directly with customers to make a real impact, we'd love to hear from you.
Apply today and become a key part of our exceptional service team!
What you can expect from our hiring process?
Stage 1
Screening call with a member of our Talent Acquisition team and a chance to get to know you better.
Stage 2
Teams interview with the hiring team.
Stage 3
Our Talent Acquisition team will be in touch to make an offer and should you accept our HR operations team will take care of you from there on in.
We would love to hear from people who...
- Openness and Honesty
- Customer-centricity
- Innovation
- Passion
- Inclusiveness and Collaboration
- Accountability
If you have worked in a Field Service Engineer role before you will know that each day can look quite different, take a look at our role profile (at the bottom of the page) for a deep dive into what your "day to day" might look like in this role.
Don't meet every single requirement?
Studies have shown that women and people from ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Konica Minolta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for us!
We are an equal opportunities employer. Please let us know on your application or email us at recruitment@konicaminolta.co.uk if there's any adjustments, we can make that would be helpful for you.
Additionally, we are open to discussing flexible working arrangements and job-sharing opportunities. If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!
ESG Initiatives at Konica Minolta
A global company with more than 39,000 employees in 150 countries, Konica Minolta takes its environmental, social and governance responsibilities seriously. We aim to be a robust and innovative company that keep evolving and contributing to the sustainable growth of society and individuals, and we use an ESG framework to navigate our efforts and obligations.
Take a look at our sustainable development goals here https://www.konicaminolta.co.uk/en-gb/corporate-information/esg
Please note, if we receive sufficient interest in this role we reserve the right to close the vacancy early, so if you're interested in the role we would encourage you to apply as soon as possible to avoid missing out on the opportunity
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.