Digital Evaluator - Senior Social Researcher
| Posting date: | 15 April 2025 |
|---|---|
| Salary: | £41,156 to £48,817 per year |
| Additional salary information: | National £41,156 - £45,112; London £44,942 - £48,817 Specialist pay allowance: any allowances available for this role dependant on qualifications or memberships held (£4,000 - £6,000) |
| Hours: | Full time |
| Closing date: | 12 May 2025 |
| Location: | Belfast |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 400595/1 |
Summary
The Digital, Data and Technology (DDaT) team develops and operates tools, services and platforms such as great.gov.uk that enable the UK government to provide world leading support to businesses in the UK and overseas.
You’ll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade.
We are a team of about 200 specialists covering everything from user research, data, development, design, content to product and delivery.
We work closely together and collaborate with a wide range of experts and users across government departments and the industry, spurred by DBT’s opportunity to push boundaries and embed modern and innovative technology in everything we do.
This blog provides an insight into our team’s work, culture and what we learn on our journey. Contributions are by team members or guests. https://jobs.jobvite.com/digitaltradecareers
The M&E Strategy and Delivery team
This is a team of 13 evaluation analysts (Statisticians, Social Researchers and Economists) and 11 DDaT Performance Analysts sitting at the heart of all that we do in DDaT to secure accountability and learning. Digital is a large area of spend for DBT year on year. Developing a comprehensive M&E programme to understand what works, what does not work and why, is paramount.
The team is the first step to create and deliver an M&E Strategy for all DDaT products and services. The team is setting up the framework for key performance indicators, undertaking bespoke holistic evaluations and the measurement of HMT compliant value for money (VfM) to support fiscal events. This is vital to understanding how the resources are being used, support the continuous learning and understand the economic impact.
The team’s aim is to fulfil the ambition reflected in the National Audit Office (NAO) review of Exports, which highlighted DBT’s digital services did not yet provide the export support that some businesses needed. Initially set up in response to these findings, we now serve as a model across government, being the first evaluation team embedded in Digital. This success is illustrated by the creation of the Digital Evaluator role, which will soon be adopted across government.
Digital Evaluator – Senior Social Researcher
We are seeking a highly motivated and experienced Digital Evaluator (GSR SEO Analyst) to join our dynamic team. The Digital Evaluator will lead on the delivery of the evaluation for the Licencing for International Trade and Enterprise (LITE) product. The Digital Evaluation will work closely with the G7 Head Performance Analysis for the portfolio to identify and address gaps on data and evaluation needs.
The LITE project was established in 2015 by the Department for Business, Innovation and Skills (BIS) to replace the existing export licencing system, SPIRE. The vision of the LITE project is to create a secure, streamlined, effective, and user-friendly licence case management system for exporters of strategic and controlled goods. LITE aims to automate processes, adhere to modern Government Digital Service (GDS) standards, follow DDaT practices, and remain adaptable to geopolitical changes. In contrast to SPIRE, LITE is designed to be more intuitive and user-friendly.
The ECJU export licence system processes over 17,000 applications annually, worth up to £41bn, supporting British industry and HMG’s international, human rights, and security commitments. Due to its importance, ECJU's work attracts significant public and political attention, and licensing errors can have serious consequences.
The public and ministers expect the licensing system to function efficiently and effectively with minimum error. The digital element of the process accounts for 30% of the overall process and it is essential that the digital solution operates robustly.
The evaluation of LITE is a high-level project that needs to be delivered at pace as the findings are feeding straight to the development team. Securing an effective ROAMEF is a crucial part of the work. To achieve this, it is essential to cultivate strong relationships and governance, facilitating the transmission of evidence and fostering a culture of continuous learning in the development and delivery of digital products.
Working in this role, you’ll be embedded in DDaT missions and with development teams to ensure the right data collection methods at each stage of the product development cycle.
This post provides an excellent opportunity to develop both your analytical and communication skills and competencies to the full.
There is no immediate direct line management responsibility, but some projects might require matrix manage teams of researchers.
This role is available in seven UK locations and can only be worked from within the UK, not overseas.
Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.
Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog
Key Responsibilities:
- Collaborate with the G7 Head Performance Analysis you will use strategic thinking and evidence to inform continuous improvement and development.
- Evaluation planning and Strategy.
- Lead the delivery of the LITE evaluation project, ensuring timely and accurate feedback to the development team.
- Manage the day-to-day development of monitoring, evaluation and analytical tools, and then embed the outputs within the team. This includes supporting the business case work, maintaining the Theory of Change, designing and conducting qualitative interviews and quantitative surveys with business users, analysing interview and survey results, working with economists and other digital professions to report regularly on economic indicators and ensuring Key Performance Indicators (KPIs) are tracked and reported effectively in the program dashboard.
- Delivery of the production and publication of analytical evaluation reports in line with the GSR Code of Practice.
- Development of strategic analytical advice, presentations and dissemination of emerging findings to senior officials, including chairing and managing steering groups, ensuring stakeholder views are integrated into the evaluation work. This requires good presentation and communication skills as well as the ability to identify those messages important to senior managers and external stakeholders.
Other Responsibilities:
- Design, deliver, and analyse qualitative interviews and surveys.
- Conduct statistical analysis in R, ensuring quality assurance and reporting.
- Set up and chair evaluation advisory groups.
- Perform rapid evaluations and feedback in collaboration with user researchers.
- Develop Theory of Change and dashboards in partnership with performance analysts.
- Scope and develop baseline data and monitoring for products.
- Conduct impact evaluation scoping studies.
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