Coffee Shop Manager
| Posting date: | 14 April 2025 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Additional salary information: | To Be Discussed at interview |
| Hours: | Full time |
| Closing date: | 12 May 2025 |
| Location: | Rotherham, S60 5TR |
| Company: | Boundary Outlet |
| Job type: | Permanent |
| Job reference: | BYOT190490 |
Summary
Job Title: Coffee Shop Manager
Location: Boundary Outlet - Sheffield
Hours: 40 hours a week working 5 days out of 7
About Us:
Boundary Outlet is more than a shopping destination – we offer customers the chance to relax and enjoy high-quality refreshments in our welcoming coffee shop. We’re looking for a passionate and experienced Coffee Shop Manager to lead the team and ensure an exceptional dining experience.
Role Overview:
As the Coffee Shop Manager, you’ll be responsible for the day-to-day operations of the coffee shop, leading the team to deliver outstanding customer service and high-quality food and beverages. You will oversee staffing, stock management, and performance, ensuring the coffee shop runs smoothly and efficiently while meeting business targets.
Key Responsibilities:
- Manage and motivate the coffee shop team, ensuring excellent customer service is delivered at all times.
- Oversee staff rotas, recruitment, training, and performance management.
- Monitor stock levels, place orders, and minimise waste to control costs.
- Ensure compliance with food hygiene, health and safety, and company standards.
- Handle customer feedback and address any issues promptly and professionally.
- Drive sales and profitability by promoting menu items and upselling.
- Maintain cleanliness and presentation standards across the coffee shop.
What We’re Looking For:
- Proven experience in a managerial role within a café, coffee shop, or similar environment.
- Strong leadership and team-building skills.
- Excellent customer service and communication abilities.
- Ability to manage budgets, stock, and staffing effectively.
- Knowledge of food hygiene and health and safety regulations.
- A proactive and problem-solving mindset with attention to detail.
The Perks:
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to Retail Store opening times)
- Subsidisied Meals
- Learning & Development Training