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Young Minds Matter (YMM) Team Administrator
| Posting date: | 14 April 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 17 April 2025 |
| Location: | Gloucester, GL1 1LY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9327-25-0366 |
Summary
To provide effective administrative support to the Clinical team. Booking appointments for young people, and linking with schools. Alongside processing and adding referrals to the system. To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other childrens services. Support with identification and escalation of issues which compromise delivery of the agreed pathways and timeframes ie lack of capacity Efficiently use Rio (patient database) and other databases/systems to record and track the patients treatment pathway, including clinic appointments and outcomes. Ensure validation of data by monitoring and updating escalation issues ie where data is not available To ensure that all written communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines. To maintain a well-managed filing system, both paper and electronic, to ensure ease of access and retrieval, in line with Trust protocols. Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view at all times and builds good working relationships. Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented. To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role. To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.