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Customer Operations Advisor – Burton on Trent

Job details
Posting date: 12 April 2025
Hours: Full time
Closing date: 11 May 2025
Location: Burton-On-Trent, Staffordshire, DE13 9LY
Company: Carbon60
Job type: Permanent
Job reference: BBBH160496_1744366055

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Summary

Carbon60 are looking to hire a Customer Operation Adviser. This is a chance to work for a prestigious industrial service provider, with over 80 years' experience and expertise.

Customer Operations Advisor - Burton on Trent
£13.06p/h
8:30am - 5pm Monday - Thursday, 8:00am to 3pm Friday (37.5 hours)
Temporary to Permanent
Start ASAP

Main duties & responsibilities:

  • This role is a 50% stores-based role and a 50% admin role, working in a team of 4
  • Stock management and ordering Expediting and maintaining order books - checking upcoming orders, chasing delivery times Ordering stock based on customer requirements
  • Raising purchase orders (PO's) on customers' behalf
  • Maintain accurate records of transactions and stock movements on ERIKS and customer systems
  • Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal via warehouse)
  • Resolving purchasing and supplier invoice queries
  • Housekeeping stores and office area maintain 5s principles
  • Proactive approach to stock ordering (e.g. checking empty bins, using initiative to pre-empt and action necessary orders)
  • Liaising with engineers for missing details and non-stocked parts for further information


The Successful Candidate

  • Previous experience in an administrator role
  • A familiarity with inventory management
  • IT skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
  • Previous experience with stores/warehouses (Desirable)


If you believe you're a great fit for this role then please apply via CV, or Email Sean -

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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