Front Desk and HR Administrator
| Posting date: | 11 April 2025 |
|---|---|
| Salary: | £26,000 per year |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | ST5 |
| Remote working: | On-site only |
| Company: | KPI RECRUITING LTD |
| Job type: | Permanent |
| Job reference: | 79850-30266 |
Summary
Front Desk and HR Administrator
Location:Newcastle-Under-Lyme
Hours: Monday to Friday, 9am - 5.30pm
Salary: £26,000 per annum
Role Overview:
We are working with our client in the search for a Front Desk and HR Administrator. In this role, you will be responsible for providing professional, efficient, and welcoming front-of-house and administrative support. As the first point of contact for visitors, staff, and external partners, you will ensure a positive and seamless experience while overseeing front desk operations, general office support, and HR administrative tasks.
Key Responsibilities:
Front Desk, Office & HR Administrator
Act as the first point of contact, delivering a professional and friendly welcome to all visitors
Manage inbound calls, post, parcels, and general front desk duties
Maintain office supplies, kitchen stock, and ensure shared areas are tidy and presentable
Coordinate meeting rooms, refreshments, diaries, and company vehicle bookings
Liaise with suppliers and contractors for office and facilities-related needs
Record and submit ESG-related data (e.g. energy use, mileage, vehicle logs)
HR Administration
Support smooth onboarding and maintain accurate employee records
Assist with HR processes including training, reviews, and benefits administration
Provide first-line HR support, escalating issues where necessary
Help deliver internal comms, newsletters, events, and surveys
Support recruitment, apprenticeships, and other people projects
Prepare HR reports and support the Head of HR with day-to-day tasks
Required Skills and Qualifications:
Experience in an administrative position involving direct interaction with customers or clients, with some exposure to HR functions preferred
Familiarity with core HR procedures and handling of employee documentation across the employee journey
Highly organized, capable of juggling multiple tasks and adapting to shifting priorities
Strong written and verbal communication skills, with confidence engaging across all levels of the business
Proficient in Microsoft Office; knowledge of SharePoint is a bonus
Personable, professional, and service-oriented, with a focus on delivering a great experience
Detail-focused and discreet, with the ability to manage sensitive information responsibly
Self-motivated and flexible, with a positive and proactive mindset
CIPD Level 3 qualification (or currently studying towards it) is desirable but not essential
Benefits
£250 personal KPI bonus plus a £500 annual company bonus
Full-time hours: Monday to Friday, 9:00am-5:30pm (Reception-based role; no hybrid working)
4% employer-matched pension contribution
22 days annual leave plus an additional Get Stuff Done Day
Staff discount and other employee perks
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk for more information.
INDCOM