Sales Administrator (French)
| Posting date: | 11 April 2025 |
|---|---|
| Salary: | £28,000 to £35,000 per year |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | NN14 |
| Remote working: | On-site only |
| Company: | KPI RECRUITING LTD |
| Job type: | Permanent |
| Job reference: | 79782-30266 |
Summary
Sales Administrator (French)
Location: Kettering
Hours: Monday to Friday, 9am -5pm
Salary: Up to £35,000
Role Overview:
We are seeking a detail-oriented and proactive French speaking Sales Administrator to for our client in Kettering. The successful candidate will play a key role in supporting the sales team by managing administrative tasks, processing orders, handling customer inquiries, and ensuring smooth communication between internal departments and French-speaking clients. This role requires excellent organizational skills, strong communication abilities, and a customer-focused mindset.
Key Responsibilities:
Sales Support:
Maintain and coordinate efficient sales order processing for French Accounts and EU accounts, supporting international retailers and distributors, including order entry, allocation, and release to the distribution centre for picking and packing
Order Processing System: Enter orders into SalesPad/GP and send order confirmations to customers
Process and track sample orders for Account Managers
Analyse B2B warranty claims and raise credit requests
Prepare, process, and manage sales documentation, including quotes, invoices, and contracts
Assist with the preparation of sales reports and presentations.
Process Amazon 1P chargebacks
Participate in occasional calls with the Eu Salem team, scheduled in accordance with US time zones
Customer Relations:
Respond to customer inquiries promptly and professionally via phone, email, or other communication channels
Maintain and update customer records in the CRM system
Liaise with customers to ensure smooth order processing and delivery
Coordination and Administration:
Champion sustainability across internal procurement and office processes to deliver environmental best practices
Keep export documentation up to date
Coordinate with internal logistics, finance, and marketing departments to ensure seamless operations
Data Management:
Update and maintain accurate sales data, forecasts, and performance metrics
Monitor inventory levels and coordinate with the supply chain team as needed
Brand Representation:
Represent the brand as a high-end luxury product
Maintain a positive and insightful contribution to team effort and culture
Required Skills and Qualifications:
Experience & Technical Skills:
Bi-lingual (French/English)
Sage experiences desirable
Advanced Excel skills, including VLOOKUP and pivot tables
Ability to process Amazon 1P chargebacks
Soft Skills & Competencies:
A team player with meticulous attention to detail
Excellent communication skills, with the ability to interpret and present findings in understandable formats
Ability to prioritise and organise tasks while working well under pressure and excelling at meeting deadlines
Other Requirements:
UK resident with a clean driver's license
UK/EU passport holder or ability to work in the UK under a valid permit
Benefits:
20 days annual leave, plus bank holidays (increasing to 25 days with service)
Progressive career development planning
Free on-site parking
Stakeholder pension scheme
Time off/lieu credit system
Well-being programme and counselling services
Generous friends and family discount scheme
Free monthly staff lunches
Free snacks, fruit, and beverages
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk for more information.
INDCOM