Registration and Events Officer
| Posting date: | 10 April 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 May 2025 |
| Location: | Nottingham, NG1 2DT |
| Company: | Nottingham City Council |
| Job type: | Permanent |
| Job reference: | 4972 |
Summary
Contract Type: Permanent
Working Hours: Usually 8.45am to 4.45pm (with 30 minutes lunch) Monday to Friday with time off given when on weekend rota (usually once a month) Occasional evenings or late nights as and when required by the Service will be given as Time Off in Lieu.
Worker Type: Onsite Worker plus attending weddings on a rota as required
Salary: Starting Salary is £27,711 (Level one) rising to £30,060 (Level Four) (One Full Time position is available)
Location: The Council House, Old Market Square, Nottingham NG1 2DT
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
We are seeking highly motivated and professional applicants with excellent levels of customer service experience, strong administration, numeracy and IT skills. They must be quick to learn and able to work with a high level of accuracy and commitment. They must be flexible and adaptable in the face of challenges but have empathy for their colleagues and customers. The role involves Registering Births and Deaths, Notices of Marriages and Civil Partnerships by appointment, administration work, and conducting or registering marriages and civil partnerships. Whilst the majority of the role is Registration Services there will be occasions where you may be asked to work with colleagues alongside events organisers at the Council House.
Applicants will be expected to learn a variety of working systems and have the confidence to work alone with customers. When working on events or weddings, hours of work will be flexible, depending on the event but all persons will be on a 24 hour 7 day contract and will be expected to work Monday to Friday, and weekends on a rota basis (usually once a month with time off given in Lieu). The role is based at the Council House, Old Market Square but requires travelling to licenced sites within Nottingham City boundaries with transport being provided.
About You
The ideal candidate will have:
- Strong communication and interpersonal skills, with the ability to communicate effectively with a wide range of customers and understand issues from the customer’s perspective.
- Good IT skills (proficient keyboard/ typing skills, ability to learn new systems and use accurately).
- Proven experience in being organised at work and meeting deadlines. Be flexible, resilient and retain willingness for personal and professional development
- Proven experience of applying complex regulations and procedures and working on own initiative, and relying on judgement when working alone or out of hours.
- A DBS enhanced check for a regulated activity is required for this post.
- The role requires you to participate in the on call rota.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Mairi Chapman, Service Manager, by email at mairi.chapman@nottinghamcity.gov.uk.
Closing Date: 21st April 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: End of April 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
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