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Housing Officer
| Posting date: | 10 April 2025 |
|---|---|
| Salary: | £39,755 to £45,128 per year, pro rata |
| Additional salary information: | £39,755 - £45,128 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 21 April 2025 |
| Location: | Cumbernauld, North Lanarkshire |
| Remote working: | On-site only |
| Company: | Link Group Limited |
| Job type: | Permanent |
| Job reference: | LHHOCAPR25 |
Summary
Come and work with us - at Link, people are at the heart of everything we do.
Our people have made our award-winning housing, care, repairs and maintenance and social enterprise, the success it is today.
Link Group has an active new build development programme of mixed tenure housing, and our workforce continues to grow, providing housing, repairs and investment as well as support to a range of customers across Scotland.
Link welcomes applications from candidates who are customer focussed, caring and passionate about providing professional housing services.
With over 10,700 homes for social rent, including retirement housing for older people, we aim to provide everyone with the best possible customer experience, delivered through our housing services teams.
This position is subject to a Level 1 Disclosure
Scotland check.
The Role
Housing Officer – Cumbernauld
21 hours per week, Monday, Tuesday and Wednesday, 7 hours per day
Salary: £39,755 - £45,128 per annum, pro rata (Salary placing dependant on skills and experience)
Link Housing Limited will, subject to FCA approval, TUPE transfer to Link Group Limited on 1 July 2025.
About You
As a Housing Officer you will be responsible for the delivery of quality housing, estate and property management services to customers living within the Cumbernauld locality.
As a Housing Officer you will provide a personal, professional, effective, and responsive tenancy management service to our tenants, maintain rental income minimise rent debt, ensure tenancies and neighbourhoods are maintained to a good standard and manage letting activity through effective void management and allocations.
The postholder will have qualifications at Higher grade or SCQF level 6 or equivalent and have, or be willing to work towards, a professional housing qualification.
An understanding of current housing legislation and how it applies in relation to tenancy management is essential for this role.
This role is front facing, working in our estates, geographically spread across the Cumbernauld locality.
Use and access to personal transport (including full UK driving licence) or access to equivalent transport that would still enable you to meet the specific role requirements to travel is essential for this role.
This role reports to the Cumbernauld Locality Housing Manager.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more!
For a full list of benefits available to employees, please see the following link - https://www.linkhousing.org.uk/what-we-do/work-for-us/
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
Closing Date: 23:59 on Monday 21 April 2025
Interview Date: Interviews are being held on Tuesday 6 May 2025 at Link’s Falkirk Office
Our people have made our award-winning housing, care, repairs and maintenance and social enterprise, the success it is today.
Link Group has an active new build development programme of mixed tenure housing, and our workforce continues to grow, providing housing, repairs and investment as well as support to a range of customers across Scotland.
Link welcomes applications from candidates who are customer focussed, caring and passionate about providing professional housing services.
With over 10,700 homes for social rent, including retirement housing for older people, we aim to provide everyone with the best possible customer experience, delivered through our housing services teams.
This position is subject to a Level 1 Disclosure
Scotland check.
The Role
Housing Officer – Cumbernauld
21 hours per week, Monday, Tuesday and Wednesday, 7 hours per day
Salary: £39,755 - £45,128 per annum, pro rata (Salary placing dependant on skills and experience)
Link Housing Limited will, subject to FCA approval, TUPE transfer to Link Group Limited on 1 July 2025.
About You
As a Housing Officer you will be responsible for the delivery of quality housing, estate and property management services to customers living within the Cumbernauld locality.
As a Housing Officer you will provide a personal, professional, effective, and responsive tenancy management service to our tenants, maintain rental income minimise rent debt, ensure tenancies and neighbourhoods are maintained to a good standard and manage letting activity through effective void management and allocations.
The postholder will have qualifications at Higher grade or SCQF level 6 or equivalent and have, or be willing to work towards, a professional housing qualification.
An understanding of current housing legislation and how it applies in relation to tenancy management is essential for this role.
This role is front facing, working in our estates, geographically spread across the Cumbernauld locality.
Use and access to personal transport (including full UK driving licence) or access to equivalent transport that would still enable you to meet the specific role requirements to travel is essential for this role.
This role reports to the Cumbernauld Locality Housing Manager.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more!
For a full list of benefits available to employees, please see the following link - https://www.linkhousing.org.uk/what-we-do/work-for-us/
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
Closing Date: 23:59 on Monday 21 April 2025
Interview Date: Interviews are being held on Tuesday 6 May 2025 at Link’s Falkirk Office
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.