Medical Typist / Clerical Officer
| Posting date: | 09 April 2025 |
|---|---|
| Salary: | £24,433.00 to £26,060.00 per year |
| Additional salary information: | £24433.00 - £26060.00 a year |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | Maesteg, CF34 9PW |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | H9110-25-0494 |
Summary
Use advanced keyboard skills and medical terminology, to audio type and process clinical letters, discharge summaries, medical or legal complaint reports and correspondence to patients GPs, other NHS departments, Cwm Taf Morgannwg University Health Board management and outside agencies. Follow-up on verbal instructions given either by dictation, e-mail, telephone or face to face. Ensure WPAS (Welsh Patient Administration System) is updated with accurate information of every patient contact. Assist in the co-ordination and progress of the patient pathway, by ensuring referral for diagnostic tests are progressed in a timely manner and ensuring patients follow up appointments are communicated with the medical records team appropriately. Ensure copy letters, results and all related correspondence are filed accurately in the patients hospital notes. Update the patient information system accordingly to reflect the current position within the patient referral to treatment pathway. May be required to receive abnormal investigation results over the telephone, accurately recording the details before informing the Consultant or senior member of the medical team and carrying out any instructions given in regard to same (e.g. liaise with x-ray, outpatient appointments, send out results to other specialists). Use patient information systems and clinical information systems fluently adhering to IT security processes. Deal with enquiries from within Cwm Taf Morgannwg University Health Board and extended NHS and outside agencies relating to patient management and provide clear communication when liaising with the multi-disciplined team. Use the faxing, scanning & email process proficiently, adhering to the Data Protection Act / GDPR at all times and in-line with the Cwm Taf Morgannwg University Health Board policies in accordance with confidentiality. May be required to assist the co-ordination of patient pathways, by ensuring patients are booked appropriately and in a timely manner. Deal sensitively with patients/relatives presenting with a query or complaint and have the ability to defuse informal complaints and depending on the enquiry, reassure patients, and where necessary seek advice whilst accurately recording the time, date and nature of the call. Retrieve, receive and return case notes. (to allow this to be managed efficiently the use of patient information systems is paramount).