Sales Support Administrator
| Posting date: | 09 April 2025 |
|---|---|
| Salary: | £25,880 per year |
| Hours: | Full time |
| Closing date: | 09 May 2025 |
| Location: | BH31 6AT |
| Remote working: | On-site only |
| Company: | South West Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | 37353-37667 |
Summary
We are looking for a Sales Support Administrator to join a busy customer support team.
The Company is a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years.
Salary: £25,880
Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm
The Role
Reporting to the Sales Support Team Leader, you will deliver excellent service to internal and external customers, ensuring orders and quotations are processed quickly and accurately.
Key Responsibilities
• Process orders from new and existing customers
• Create quotations for customers based on their requirements
• Receive incoming telephone calls and webchats from new and existing customers
• Update and maintain accurate and up-to-date records on our database
• Provide accurate and relevant information to customers regarding their orders
• Be aware of any promotional activity to optimise sales
• Any ad hoc duties as required
Competencies required for the role
• Excellent telephone manner and written communication skills
• Computer literate with experience of Microsoft Word, Excel, Outlook and Teams
• Attention to detail, accuracy and flexibility to provide professional customer service
• Organised and reliable team player
• Knowledge of AX2012 would be advantageous but full training will be provided
Candidate Profile
Team Player
Good listener
Ability to share success & help others in the team when needed
Optimistic in your day to day role
Professionalism
Confident in dealing with customers
High standard of written, verbal and interpersonal skills
Energetic and enthusiastic
Well organised and reliable
Benefits
• 26 days holiday + bank holidays + earn additional long service days
• Opportunity to progress within the job role
• Hybrid working (Currently Monday/Wednesday/Friday from home after training)
• Salary Sacrifice cycle to work scheme
• Salary Sacrifice EV scheme
• Free onsite parking
• Mid-month "pick me up"
• Health shield Healthcare cash plan upon joining
• Free will writing service
To apply for this excellent opportunity please submit your latest CV and we will be in touch in Due course.