Quality Assurance Officer
| Posting date: | 08 April 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 25 April 2025 |
| Location: | Welshpool, Powys |
| Remote working: | On-site only |
| Company: | cambrian training company |
| Job type: | Permanent |
| Job reference: | QAO080425 |
Summary
CAMBRIAN TRAINING COMPANY
Are seeking to recruit a professional
Quality Assurance Officer
To be based at our Support Centre in Welshpool
(Full Time 37 hours per week although the Company would consider part time hours for this position)
Salary – Up to £23,492.04 per annum
WHAT WE ARE LOOKING FOR: A well organised individual with excellent communication and IT skills, having a confident approach to working on different bespoke software platforms. An ability to work on own initiative and as part of a team with attention to detail and the ability to work to tight deadlines with a flexible manner. Speaking through the medium of Welsh is desirable although this is not essential. You will preferably have work based learning administration experience but training will be provided.
ROLE:
• Responsible for the quality and assurance of our internal documents
• To be the first and main point of contact for processing information regarding learner enrolment, leavers documentation, Change of Circumstances documentation, progress of review forms, registration of the qualification.
• To have overall responsibility for the accuracy and validity of the internal forms and an in depth knowledge of effectively managing leaver paperwork maximising contract performance.
• Produce audit checklists and follow a set return procedure if required
• To support development Quality assurance officers and supporting staff to use digital software platforms.
RESPONSIBILITIES:
• To audit, assure and process internal (Ipegs) forms and records in a timely manner.
• To identify and resolve any minor paperwork or data anomalies with the appropriate individual/operational unit.
• Responsible for reviewing and correcting ineligible data.
• Work with operational units to identify any opportunities with leavers in order to maximise their contractual and Learning Outcomes.
• Coordinating and liaising with the relevant individuals and maintaining positive working relationships with colleagues and operational delivery units
• To work with other colleagues and operational delivery unit/s continuously improve paperwork quality and compliance.
• To be responsible for the quality and compliance of all start and leaver documents, CHOCs documents and Progress reviews, audited both internally and externally.
• Responsible for sharing the appropriate information with the e learning platform.
• To work closely with CTC staff developing knowledge and understanding alongside early intervention that prevent the smooth processing of learner data.
• Supporting training officers and sub-contractors with digital on-boarding system, queries and issues
• Maintain a good knowledge and understanding of all systems used by CTC
• Complete data/document filing and archiving if required.
• Assist in the development of new members of staff into the administration department as and when required
• Complete general administration duties to support the administration department as and when required such as answering incoming calls, taking messages, redirecting calls, welcoming visitors and ordering stationary.
• Provide cover for any absence as and when required as caseload dictates
• Any other duties requested by the Data Governance and Compliance HBU.
GENERAL DUTIES:
• Work safely, consider the safety of others and work within the guidelines stated in the Company’s Health and Safety Policy.
• Ensure the security of all Company assets and data
• Work flexibly, to accommodate the fluctuations in data processing
• Resolve routine problems that arise, seeking support and guidance from the line manager as required and show a positive response to problem solving.
• Ensure all data processing and administration functions are carried out in line with the Company’s ISMS policies and procedures
• To comply with the Company’s Safeguarding policies at all times
• To comply with the Company’s Equality policies and legislation
• To support the organisations core values
• Attend any relevant training / personal development programmes
KEY BENEFITS:
• Salary range up to £23,492.04 per annum
● Generous annual leave and bank holiday entitlements
● Company Sick Pay Scheme on completion of the probationary period
● Wellbeing and mental health support
● Ongoing CPD opportunities
● Company pension scheme
● Staff uniform and laptop
If you are interested in applying, then in the first instance please send your CV and a cover letter, outlining why you want the position and why you feel you would be a suitable candidate to: Stephen Bound (General Manager) at the below e-mail address:
stephen@cambriantraining.com Tel: 01938 555 893
Cambrian Training Company Ltd is an equal opportunity and disability-confident employer.
Closing date for applications is Friday 25th April 2025
The company reserves the right to close the vacancy at any time should we receive a large number of suitable applications. Therefore, we encourage early applications to ensure consideration for the position.
Are seeking to recruit a professional
Quality Assurance Officer
To be based at our Support Centre in Welshpool
(Full Time 37 hours per week although the Company would consider part time hours for this position)
Salary – Up to £23,492.04 per annum
WHAT WE ARE LOOKING FOR: A well organised individual with excellent communication and IT skills, having a confident approach to working on different bespoke software platforms. An ability to work on own initiative and as part of a team with attention to detail and the ability to work to tight deadlines with a flexible manner. Speaking through the medium of Welsh is desirable although this is not essential. You will preferably have work based learning administration experience but training will be provided.
ROLE:
• Responsible for the quality and assurance of our internal documents
• To be the first and main point of contact for processing information regarding learner enrolment, leavers documentation, Change of Circumstances documentation, progress of review forms, registration of the qualification.
• To have overall responsibility for the accuracy and validity of the internal forms and an in depth knowledge of effectively managing leaver paperwork maximising contract performance.
• Produce audit checklists and follow a set return procedure if required
• To support development Quality assurance officers and supporting staff to use digital software platforms.
RESPONSIBILITIES:
• To audit, assure and process internal (Ipegs) forms and records in a timely manner.
• To identify and resolve any minor paperwork or data anomalies with the appropriate individual/operational unit.
• Responsible for reviewing and correcting ineligible data.
• Work with operational units to identify any opportunities with leavers in order to maximise their contractual and Learning Outcomes.
• Coordinating and liaising with the relevant individuals and maintaining positive working relationships with colleagues and operational delivery units
• To work with other colleagues and operational delivery unit/s continuously improve paperwork quality and compliance.
• To be responsible for the quality and compliance of all start and leaver documents, CHOCs documents and Progress reviews, audited both internally and externally.
• Responsible for sharing the appropriate information with the e learning platform.
• To work closely with CTC staff developing knowledge and understanding alongside early intervention that prevent the smooth processing of learner data.
• Supporting training officers and sub-contractors with digital on-boarding system, queries and issues
• Maintain a good knowledge and understanding of all systems used by CTC
• Complete data/document filing and archiving if required.
• Assist in the development of new members of staff into the administration department as and when required
• Complete general administration duties to support the administration department as and when required such as answering incoming calls, taking messages, redirecting calls, welcoming visitors and ordering stationary.
• Provide cover for any absence as and when required as caseload dictates
• Any other duties requested by the Data Governance and Compliance HBU.
GENERAL DUTIES:
• Work safely, consider the safety of others and work within the guidelines stated in the Company’s Health and Safety Policy.
• Ensure the security of all Company assets and data
• Work flexibly, to accommodate the fluctuations in data processing
• Resolve routine problems that arise, seeking support and guidance from the line manager as required and show a positive response to problem solving.
• Ensure all data processing and administration functions are carried out in line with the Company’s ISMS policies and procedures
• To comply with the Company’s Safeguarding policies at all times
• To comply with the Company’s Equality policies and legislation
• To support the organisations core values
• Attend any relevant training / personal development programmes
KEY BENEFITS:
• Salary range up to £23,492.04 per annum
● Generous annual leave and bank holiday entitlements
● Company Sick Pay Scheme on completion of the probationary period
● Wellbeing and mental health support
● Ongoing CPD opportunities
● Company pension scheme
● Staff uniform and laptop
If you are interested in applying, then in the first instance please send your CV and a cover letter, outlining why you want the position and why you feel you would be a suitable candidate to: Stephen Bound (General Manager) at the below e-mail address:
stephen@cambriantraining.com Tel: 01938 555 893
Cambrian Training Company Ltd is an equal opportunity and disability-confident employer.
Closing date for applications is Friday 25th April 2025
The company reserves the right to close the vacancy at any time should we receive a large number of suitable applications. Therefore, we encourage early applications to ensure consideration for the position.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.