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Coroner Service Delivery Manager
| Posting date: | 08 April 2025 |
|---|---|
| Salary: | £38,626 to £40,476 per year |
| Hours: | Full time |
| Closing date: | 21 April 2025 |
| Location: | Trowbridge, Wiltshire |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 4387 |
Summary
Salary: £38,626 - £40,476
Hours per week: 37 hours
Interview date: week commencing 28 April 2025
Highway and Transport – Enhancing Lives, Building Communities
We are looking for an experienced mortuary manager to join our team as the Coroner Service Delivery Manager to ensure a high standard of management, coordination and leadership for our coroner’s support service.
When a sudden death occurs in the community various services are involved. One such service is provided by the council which involves collecting a patient and ensuring families are informed of how loved ones are to be cared for.
As the Coroner Service Delivery Manager, you will apply expert professional knowledge and experience on behalf of the services involved to ensure the team’s operations comply with legal, health and safety regulations while maintaining professionalism, sensitivity, and dignity. You will monitor the quality and outputs of the team, reporting against KPIs to ensure service delivery is effective and compliant, alongside excellent customer care. Other responsibilities will include liaising with service stakeholders such as the coroner’s office, police and hospitals to ensure systems and processes are followed and coordinating the collection of the deceased from a range of locations and scenarios across Wiltshire & Swindon. Alongside providing support to the team when dealing with difficult cases, providing debriefs and signposting to support provisions where necessary.
Our ideal candidate will be educated to degree level in a relevant profession or have demonstrable equivalent skills and experience. Ideally you will also hold a Level 4 qualification in Management or have equivalent experience leading a shift team. Expert knowledge of statutory requirements and legislation in relation to processing the deceased, and significant experience working in a similar setting governed by legislation and stringent health and safety requirements, will be essential.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Simon Rowe, Operations Resilience Manager, at Simon.Rowe@wiltshire.gov.uk
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Hours per week: 37 hours
Interview date: week commencing 28 April 2025
Highway and Transport – Enhancing Lives, Building Communities
We are looking for an experienced mortuary manager to join our team as the Coroner Service Delivery Manager to ensure a high standard of management, coordination and leadership for our coroner’s support service.
When a sudden death occurs in the community various services are involved. One such service is provided by the council which involves collecting a patient and ensuring families are informed of how loved ones are to be cared for.
As the Coroner Service Delivery Manager, you will apply expert professional knowledge and experience on behalf of the services involved to ensure the team’s operations comply with legal, health and safety regulations while maintaining professionalism, sensitivity, and dignity. You will monitor the quality and outputs of the team, reporting against KPIs to ensure service delivery is effective and compliant, alongside excellent customer care. Other responsibilities will include liaising with service stakeholders such as the coroner’s office, police and hospitals to ensure systems and processes are followed and coordinating the collection of the deceased from a range of locations and scenarios across Wiltshire & Swindon. Alongside providing support to the team when dealing with difficult cases, providing debriefs and signposting to support provisions where necessary.
Our ideal candidate will be educated to degree level in a relevant profession or have demonstrable equivalent skills and experience. Ideally you will also hold a Level 4 qualification in Management or have equivalent experience leading a shift team. Expert knowledge of statutory requirements and legislation in relation to processing the deceased, and significant experience working in a similar setting governed by legislation and stringent health and safety requirements, will be essential.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Simon Rowe, Operations Resilience Manager, at Simon.Rowe@wiltshire.gov.uk
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.